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W127690 Communications/Marketing Systems RFI
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Descriptions
The NHSBSA's Communications and Marketing Team is divided into four sub-teams: • Media and Campaigns • Internal Communications and Engagement • Marketing and Events • Strategic Engagement Their purpose is to deliver best in class public service communications that support the delivery of the NHSBSA's strategic goals, enable the effective and efficient operation of our services and improve the health of the nation. The Communications and Marketing Team currently has three contracts in place to ensure these services are met.: 1. Social media management software 2. Marketing automation and email marketing platform 3. Media monitoring service. All three services are required to be renewed during 2024, with an earliest start date of 28th June 2024 to ensure service continuity. Ahead of these contract expiries, the NHSBSA is looking for information regarding potential services that could meet our requirements. We are looking to establish if our needs can be met via a different approach, e.g. one single system as opposed to multi-system approach. We have already explored how Microsoft Dyanmics365 Marketing could be used to meet these specific needs. However, this has been deemed not to be a suitable solution at this stage, due to the limited scale of this requirement. About NHSBSA: The NHSBSA is a national organisation providing a broad range of business services that support the wider NHS. Further information on our extensive service portfolio can be found at: https://www.nhsbsa.nhs.uk/about-us. Further information related to the early market engagement activities and how to participate can be found in the Additional Information section of the Find a Tender Service Notice, which can be found here: https://www.find-tender.service.gov.uk/Notice/006608-2024
Timeline
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Tender Regions
CPV Codes
48520000 - Multimedia software package
79416100 - Public relations management services
72000000 - IT services: consulting, software development, Internet and support
48500000 - Communication and multimedia software package
72260000 - Software-related services
72212500 - Communication and multimedia software development services
48517000 - IT software package
Keywords
IT consulting
web services
network support
file transcoder
cloud services
IT outsourcing
telepresence software
digital signage tool
IT service desk software
software development
cybersecurity support
patch management utility
user manual creation
PR project management
multimedia integration
application maintenance
IT workflow engine
enterprise IT toolset
subtitle editing tool
media control API
network management suite
slideshow creator
playback interface
unified communications
integration planning
version upgrade support
streaming media tool
IT asset inventory
rich media editor
help desk services
digital transformation
media liaison services
media streaming UX
technical support
PR event planning
training and onboarding
PR management services
system utilities bundle
media library manager
system integration
deployment assistance
software customization
press strategy execution
content encoding suite
media sharing client
IT infrastructure management
audio-video synchronization
streaming support integration
communications coordination
audio-video editing suite
codec integration software
real-time messaging protocol
interactive media framework
media codec implementation
software lifecycle guidance
audio-video integration software
tech writing and documentation
reputation monitoring services
infrastructure monitoring platform
crisis communications management
communication platform coding
voice-video module development
broadcast content creator
systems automation package
communication SDK creation
multimedia authoring system
media campaign management
real-time collaboration features
spokesperson coordination
multimedia pipeline design
platform migration services
interactive media platform
media conversion platform
multimedia presentation suite
cross-format media converter
streaming communication tool
configuration deployment tool
Workflows
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Details
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