Closed
@Wales IT Support
Descriptions
@Wales Digital Media was formed in 2000 in order to provide high levels of support to start-up digital media companies pan Wales.@Wales have created a world leading Digital Media Business Incubator at Saint Line House (SLH) , situated in Cardiff Bay.SLH has been designed as a ‘smart’ building, incorporating Access Control, Biometrics and CCTV in order to protect its clients 24/7, all of which come under the control of the IT department.SLH is flood wired with Cat5e having the ability to provide up to 1GB to the desktop. It also runs 2 wireless LANS, an encrypted internet connection for guests and a highly secure, 3 level authentication connection to the LAN for its clients.The aim of this contract will be to provide the incubated clients of @Wales with the correct level of IT support, in a timely manner, to allow them to build their business into a free-standing, viable company@Wales will require on site IT support for a total of 20 hours per week, Monday, Tuesday, Wednesday and Thursday mornings from 10:00am to 1:00pm and Friday 10:00am to 6:00pm, dependant on the work schedule and/or requirements.The Contract will be for 18 months , but will be reviewed at 6 monthly intervals. The Welsh Assembly Government, on behalf of the Welsh Ministers, will be conducting this If the process is being let using the e-procurement process the following wording should be added (If not this and all references to bravo solutions should be deleted): procurement exercise through the etenderwales portal https://etenderwales.bravosolution.co.uk. Tender documents and other information must be downloaded from and returned through this portal. If you require any further assistance the BravoSolution helpdesk is available on:Email: help@bravosolution.co.uk Phone: 0800 3684850 / Fax: 020 7060 0480Full information in accessing the portal is found in Section VI.3.
Timeline
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
CPV Codes
72700000 - Computer network services
72000000 - IT services: consulting, software development, Internet and support
72500000 - Computer-related services
72600000 - Computer support and consultancy services
Keywords
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
IT asset support
system lifecycle administration
technology operations assistance
digital service provisioning
endpoint management
integrated tech solutions
computer utility coordination
on-premise system support
general computing assistance
workstation management
IT support consulting
tech advisory services
systems assistance
computing guidance
technology troubleshooting consultancy
operational support advisory
technical IT consultancy
hybrid support services
professional tech consultation
systems aid
network configuration
LAN/WAN setup
data transmission support
network architecture
secure communication infrastructure
connectivity solutions
IP routing services
wireless network deployment
network traffic control
enterprise network integration
Tender Lot Details
2 Tender Lots
Workflows
Status :
Procedure :
Suitable for SME :
Nationwide :
Assign to :
Tender Progress :
Details
Notice Type :
Tender Identifier :
Tenderbase ID :
Low Value :
High Value :
Buyer Information
Name :
Procurement contact
Name :
Phone :
Email :
Possible Competitors
1 Possible Competitors
