Open Closing in a 25 days

WCC Children & Families Service Digital Front Door Solution Market Testing

Descriptions

Children and Families Service is exploring innovative approaches to deliver a modern, digital solution that acts as a digital front door, with intelligent features such as conversational AI, smart chatbots and intent recognition.

 

This platform will enable families and partners to quickly and easily search for support, guiding them to the most appropriate services based on their needs.

Timeline

Published Date :

16th Oct 2025 Yesterday

Deadline :

11th Nov 2025 in a 25 days

Contract Start :

31st Mar 2026

Contract End :

31st Mar 2028

Tender Regions

Keywords

chat system programming

VoIP integration

messaging queue services

real-time connection modules

presence detection

multimedia call handling

network signaling protocol

communication UI libraries

low-latency messaging

message encryption services

webinar integration

communication plugin development

network handshake modules

multi-user conferencing

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

PIN

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors