Awarded
WDC Contract for provision of licences for computer systems, system and support for HCP, NS and Hous
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Descriptions
Civica is the back of house administrative system for all Environmental Health, Licensing and Private Sector Housing functions including both pro-active (inspection) and re-active (Service Requests) services; providing effective case management and m ....see more
Timeline
Published Date :
Deadline :
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Tender Regions
CPV Codes
72261000 - Software support services
72000000 - IT services: consulting, software development, Internet and support
48783000 - Content management software package
48219300 - Administration software package
75130000 - Supporting services for the government
72253200 - Systems support services
72250000 - System and support services
48100000 - Industry specific software package
48333000 - Contact management software package
Keywords
IT consulting
taxonomy manager
web services
network support
cloud services
SLA management
IT outsourcing
public sector logistics
tech assistance packages
user inquiry handling
software troubleshooting
software development
cybersecurity support
interaction history tool
platform support modules
metadata tagging system
application maintenance
client database manager
full-cycle IT support
email integration tool
managed systems support
interagency coordination
server uptime monitoring
help desk services
civic support programs
digital transformation
institutional assistance
digital asset manager
technical support
address book software
OS assistance services
system admin tool
lead tracking system
system integration
software customization
IT support framework
CRM light interface
web content editor
version control CMS
CMS workflow engine
user support coverage
contact tagging engine
bug ticket processing
IT infrastructure management
administration software package
administrative control suite
network management application
license management support
publication scheduling tool
specialised enterprise software
infrastructure maintenance
version patching services
end-to-end system services
state process facilitation
infrastructure troubleshooting
government infrastructure support
vertical market application
tailored industry IT solution
long-term software upkeep
regulatory implementation support
industry-specific software
remote diagnostics services
feature request coordination
government workflow services
administrative aid services
administrative resource provision
editorial review workflow
software maintenance workflows
relationship mapping software
content personalization module
integrated system operations
reactive and proactive IT services
multimedia content portal
patch application support
duplicate detection module
contact import/export utility
Workflows
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Details
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Buyer Information
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