Closed

WEBCHAT

Descriptions

West Yorkshire Combined Authority (WYCA) is responsible for the MetroLine contact centre. The contact centre provides public transport information over the phone, by email, social media and is currently undertaking a 6 month trial of live chat. WYCA is looking for an easy to use live chat solution, the aim to support customers using website www.wymetro.com. Applicants should go to https://in-tendhost.co.uk/westyorkshireca/aspx/Home hover on 'Tenders' the select 'Current' and 'View Details'. There is a registration process to complete after which applicants can access the documents. The deadline for receipt of tenders is Monday 8th June 10:00am.

Timeline

Published Date :

20th May 2015 9 years ago

Deadline :

8th Jun 2015 9 years ago

Contract Start :

18th Sep 2015

Contract End :

17th Sep 2018

Tender Regions

Yorkshire and The Humber

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

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Workflows

Status :

Closed

Assign to :

Tender Progress :

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

020044-2024.pdf

Buyer Information

Name :

The City of Liverpool College

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors