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Workshop Facilitators
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Descriptions
Business Wales provides a first class business support service to small and medium sized enterprises (SMEs) located in Wales on behalf of the Welsh Government, funded by the European Regional Development Fund. This service is delivered by Growth Partnership Wales, a partnership of Business in Focus, Antur Teifi and Serco Limited.Superfast Business Wales, delivered by Serco Limited is a service element of Business Wales, which started in January 2016. It supports eligible businesses across Wales to understand, adopt and exploit the benefits of newer technologies, some of which made accessible through next generation broadband.Serco ESE is looking to select a group of experienced workshop facilitators who can deliver inspiring digitally focussed workshops to show businesses how adopting technology can enhance their business productivity and profit. This will be to support a workshop programme that commenced in 2016 and is expected to run through to the end of the Service in December 2020. The selected group will join an existing group of individual and organisations that were procured through the initial call for support in early 2016.As a result of this exercise, Serco ESE will have a preferred supplier list of facilitators who have delivered over 450 workshops to date. Being part of this list is not necessarily a guarantee of work but will put you in a pool of suppliers that may be asked to quote for work as and when it is required.Below is an outline of the specialist knowledge areas that we cover in our workshops, we aim to expand on this during 2018:-Using digital technology to enhance business processes-Cloud based solutions-Cyber risk and disaster recovery-Digital Leadership-Customer Relationship Management Systems-Flexible Working-Digital Marketing and Social Media-E-CommerceSector based understanding of how these technologies may apply to the following sectors is beneficial:-Manufacturing-Construction-Agriculture – diversification-Professional Services-Food and Drink-Retail-Tourism-General ServicesOur RequirementsSuccessful suppliers will be able to evidence capability and experience in three or more of the above specialisms, be competitively priced and able to quickly respond to requests for quotes and specifications to deliver work on one or more of our programmes as required. Suppliers should be able to demonstrate the following capabilities:-Ability to respond to specifications providing clearly costed quotes at short notice-Ability to develop and update workshop content with relevant and up to date digital technology information of interest to SMEs-Ability to produce engaging presentations and corresponding slides-Experienced in delivering subject matter or sector specific workshops in an engaging and accessible manner for the small business audience, able to develop interactive communication and build rapport with small groups-Keep up to date with the latest ICT thinking and ensure this is reflected in event delivery techniques and topics and subject matter-To respond to feedback from events to adjust content, working with SFBW staff to address any challenges in a professional and timely manner-Ability to work to tight timescales-In-depth understanding of ICT and the opportunities for business to exploit newer technologies to catalyse business improvement and growth-Knowledge of the Welsh Businesses landscape and be prepared to travel to locations throughout the countryWe will require any supplier working as part of this programme to hold Professional Indemnity Insurance to a level of 2 million GBP.Serco Regional Services Ltd will contract with the successful suppliers and it is anticipated that the contract will be awarded for the period September 2018 to 31 December 2020 subject to available funding and performance reviews.Contract ValueThere will be no value attached to the contracts awarded. Individual items of activity (or work packages) will be identified.NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=85520.
Timeline
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Tender Regions
CPV Codes
80521000 - Training programme services
80530000 - Vocational training services
80510000 - Specialist training services
80532000 - Management training services
80531200 - Technical training services
80500000 - Training services
80533100 - Computer training services
Keywords
skills workshops
coding workshops
craft training
IT training
team leadership training
technical education
learning path creation
managerial coaching
instrumentation training
mechanical education
data entry instruction
STEM technical courses
vocational education
curriculum design
specialised instruction
cybersecurity basics
sector focused education
corporate training
applied skills coaching
professional training
executive workshops
course structuring
trade skills training
software education
engineering training
employment readiness
technical skill training
workforce education
skills training modules
hands-on learning
management training
application usage
program customization
technical instruction
niche skill development
expert training programs
technology-based skills
leadership development
employee development
instructional planning
learning course delivery
computer literacy
digital tools training
vocational instruction
business leadership education
productivity software skills
management development sessions
applied science education
training program development
diagnostic skills training
educational content planning
industry specific training
industry-aligned education
occupation-specific training
specialist certifications
job competency development
advanced professional workshops
career-oriented instruction
accredited training services
technical system operation
training delivery services
supervisory skills building
capacity building programs
structured learning programs
specialized system training
organizational training programmes
technical mastery training
system operations training
corporate management courses
practical skills development
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