Find Customer services Tenders in the UK – Latest Public Sector Contracts

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Customer Grant Services

Buyer : ORBIT GROUP LIMITED

North West+ 12 more

No of lots : 1

Tender Id : 1405250638

Type of Contract : PIN

Published : 14th May 2025

Deadline : 14th May 2026

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Descriptions

Provide end to end customer grants programme to cover Midlands, East and South-east

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Customer Digital Services - RTC/POD

Buyer : The Insolvency Service

North West+ 12 more

No of lots : 1

Tender Id : 0205250305

Type of Contract : PIN

Published : 2nd May 2025

Deadline : 2nd May 2026

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Descriptions

Development of Robotic Processing Automation system for the receipt of POD's into ORS and PPI teams

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Telephony & Customer Relationship Management (CRM) system for Cambridgeshire Cou ....

Buyer : Cambridgeshire County Council

East of England

No of lots : 1

Tender Id : 1803250158

Type of Contract : PIN

Published : 18th Mar 2025

Deadline : 18th Mar 2026

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Descriptions

Cambridgeshire County Council Customer Services Centre (CSC) currently uses a range of systems including Dynamics 365 CRM, Cirrus telephony solution and Q-max Workforce Management (WFM) system, Granicus online forms, as well as a numerous line of bus ....

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Provision of Information Technology (IT), Customer and Revenue and Benefits serv ....

Buyer : London Borough of Barnet

London

No of lots : 1

Tender Id : 1403250054

Type of Contract : PIN

Published : 14th Mar 2025

Deadline : 14th Mar 2026

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Descriptions

The London Borough of Barnet is undertaking Pre-Market Engagement (PME) to gather insights and inform its procurement strategy for future provision of Information Technology (IT), Customer and Revenue and Benefits services. This exercise seeks feedba ....

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Enforcement and Collection Agency Services

Buyer : Cumberland Council

North West+ 14 more

No of lots : N/A

Tender Id : 1212250132

Type of Contract : Tender

Published : 12th Dec 2025

Deadline : 26th Jan 2026

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Descriptions

Cumberland Council is seeking to appoint two Enforcement Agencies to provide recovery services for Council Tax and Business Rates and collection services for Housing Benefit Overpayments and accounts receivable (sundry) debts on behalf of the Public ....

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Sexual Health Services

Buyer : City of Doncaster Council

North West+ 14 more

No of lots : N/A

Tender Id : 1112250133

Type of Contract : Tender

Published : 11th Dec 2025

Deadline : 14th Jan 2026

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Descriptions

Provision of sexual & reproductive health services in Doncaster, divided into 3 lots:Lot 1 - SpecialistLot 2 - CommunityLot 3 - PsychosexualIn Doncaster, our vision is of comprehensive, open-access sexual and reproductive health and wellbeing ser ....

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Provision of Insurance and Related Services to Poplar HARCA

Buyer : Poplar HARCA

North West+ 12 more

No of lots : 1

Tender Id : 1112250201

Type of Contract : Tender

Published : 11th Dec 2025

Deadline : 9th Jan 2026

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Descriptions

Poplar HARCA are looking to appoint one or more providers to deliver their Insurance and related services for legal liability and other general (non-life) insurable risks. The programme will require Insurance and related services for risks tha ....

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Water and Wastewater Services for Rossendale Borough Council Sites

Buyer : Rossendale Borough Council

North West

No of lots : 1

Tender Id : 1012250047

Type of Contract : Tender

Published : 10th Dec 2025

Deadline : 9th Jan 2026

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Descriptions

Rossendale Borough Council is seeking tenders for the provision of retail water and wastewater services under a fixed pricing agreement for a period of three years. The contract covers multiple Council sites listed in the ITT schedules, with estimate ....

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Department for Work & Pensions: Customer Relationship Management Solution

Buyer : Department for Work & Pensions

North West+ 12 more

No of lots : 1

Tender Id : 1012250040

Type of Contract : PIN

Published : 10th Dec 2025

Deadline : 15th Dec 2025

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Descriptions

DWP has a requirement for a lightweight, scalable, and cost-effective CRM solution that can meet defined functional needs, without the complexity, footprint, or costs associated with organisation-wide CRM deployments.

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Maintenance, Repair and Billing Services Support for District Heating

Buyer : Basildon Borough Council

East of England

No of lots : 1

Tender Id : 1012250229

Type of Contract : Tender

Published : 10th Dec 2025

Deadline : 12th Jan 2026

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Descriptions

The Client wishes to employ a suitably experienced and qualified contractor to undertake the management and maintenance of the Langdon Hills District Heating System The services that this contract is expected to include relate to four discrete ....

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