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Places for People are seeking to appoint a partner to develop and deliver a Customer Panel Community. We are seeking a partner who can offer one holistic function which can grow to incorporate all Places for People group functions and any future grow ....

National Highway's SES, Asset Management Development Group (Maintenance Requirements team) is looking to set up a contract for provision of a range of customer service initiatives to influence planning, delivery, and outcomes of cyclical maintenance. ....

Nottingham Community Housing Association (NCHA) is seeking tenders from suitably experienced and qualified entities (the 'Tenderer') for inclusion on a contract for the delivery of customer insight.

Re-procurement of Software licences for UKVI customer surveying tool

The provision of services to be provided to HMRC under this Call-Off Contract is to build, run, maintain and optimise HMRC Customer Insight Platform live services, including high availability transaction monitoring. This Call-Off has been awarded usi ....

NHS T&T's Customer Experience (CX) team requires a Customer Insights & Analysis function in order to conduct analysis of customer sentiment towards products and services

ODS has a requirement for Customer insight and communication software, which will allow more professional interactions with tenants and creating efficiencies.

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Leeds Federated currently works with an external contractor to produce high level customer satisfaction scores. Currently, the scores are derived from 150 randomly selected telephone interviews each quarter. A rolling dataset of a minimum 600 cases i ....

A quantitative customer research survey, with the overall objective of helping Ofwat monitor and build its understanding of how the business retail market is performing and delivering for customers by gauging the priorities, views and experiences of ....