Awarded

Customer Insight / Customer Satisfaction Surveys

Descriptions

Leeds Federated currently works with an external contractor to produce high level customer satisfaction scores. Currently, the scores are derived from 150 randomly selected telephone interviews each quarter. A rolling dataset of a minimum 600 cases i ....see more

Timeline

Published Date :

7th Sep 2022 in 4 days

Deadline :

8th Jun 2026 in 25 days

Contract Start :

1st Jun 2021

Contract End :

31st May 2023

Tender Regions

Channel Islands East Midlands East of England England Isle of Man London North East North West Northern Ireland Scotland South East South West Wales West Midlands Yorkshire and The Humber

CPV Codes

79342311 - Customer satisfaction survey

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

N/A

Assign to :

Tender Progress :

Details

Notice Type :

N/A

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

LEEDS FEDERATED HOUSING ASSOCIATION LIMITED

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk