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The contracted service requirement is to create and deliver a satisfying customer journey for new build customers ensuring they feel informed, supported and valued throughout the entire process. The service is to provide end to end implementation and ....

HMRC is commencing work on the Enterprise Customer Relationship Management (E-CRM) Programme, that is aiming to transform the way HMRC works with its customers. The programme is critical to supporting the government's critical aims for HMRC to modern ....

The Council will be seeking to establish a framework agreement with multiple suppliers to carry out traffic surveys to monitor changes to the transport network and to evaluate interventions to the network. It should be noted that there will be no gua ....

Stonewater is one of the UK’s largest social housing providers, dedicated to creating places that people can truly call home. With 40,000 homes, we proudly serve more than 93,000 customers from diverse backgrounds across the country. With an an ....

LLA has the aim of delivering seamless & personalised guest experiences at every touchpoint that drive value for the guests and the business. In order to meet this ambition, LLA requires a suitably experienced and technologically capable Customer ....

NatureScot is looking to engage an external provider to help us develop an integrated employee engagement approach. The provider should be able to provide an easy to manage and accessible platform upon which our employees’ opinions can be captured ....

Provision of Design, Delivery and Evaluation of Customer Experience Training. This is the third Development Programme which will build on the success to date of Great Experience Makers (original programme) and GEMS The Sequel. This third programme wi ....

Gateshead Council publishing on behalf of Gateshead Energy Company (GEC). GEC is currently updating its customer relations management processes in line with upcoming Heat Network Regulations. To support the growing network aiming to connect an additi ....

The University of Warwick has a requirement to purchase a full featured modern Customer Relationship Management (CRM) system to support the marketing, recruitment and admissions functions for Warwick Business School’s MBA and Executive Education pr ....

The Subcontractor for this package will be responsible for carrying out non-intrusive, visual drainage surveys to identify existing outfalls, header drains and lateral drains ensuring that subcontractor has capability and right technology to carry ou ....