Open Closing in a 5 days

Pre-Market Engagement - Unified Customer Contact and Force Control Room Solution

Descriptions

North Yorkshire Police (NYP) are exploring market options for a Unified Customer Contact and Force Control Room Solution and welcomes supplier input to address the following core components:

• Contact Management (multi-channel)

• Command and Control

• Integrated Communications Control System (ICCS)

• Telephony

Please search the project via the Bluelight E-procurement portal https://sell2.in-tend.co.uk/blpd/home to access a document with further information, background, questionnaire and detail on forthcoming supplier demonstration opportunities.

Deadline for return of questionnaires corrected from 23/08 to 22/08

Timeline

Pretender :

Not Identified

Published Date :

4th Jul 2025 1 month ago

Deadline :

22nd Aug 2025 in a 5 days

Contract Start :

1st Jan 2027

Contract End :

31st Dec 2036

Keywords

radio equipment

television equipment

communication apparatus

telecom device

broadcast receiver

radio control systems

telephone control systems

telecom/radio management units

remote control consoles

communications control systems

telephone network equipment

PBX hardware

telephony switches

VoIP gateways

phone system components

telephone switchboards

manual switchboards

telephone exchange boards

operator boards

communications control system

comms switching system

telecom control unit

network control hardware

communications controller

command control communication and computer systems

C4 systems

C4I systems

defense IT systems

military networks

strategic command systems

secure communication platforms

digital control systems

mission coordination systems

battlefield electronics

command control communication systems

C3 systems

tactical C3

communications platforms

battlefield control systems

defense communications

secure command networks

mission-critical systems

electronic command networks

real-time control systems

tactical command control and communication systems

tactical C3 systems

field command units

mobile command networks

tactical radios

battlefield C3 systems

frontline communication systems

operational C3 systems

military field coordination

tactical communication tools

command and control system

supervisory control

integrated control systems

operational management systems

real-time coordination

control automation

software package and information systems

application software

IT systems

enterprise software

packaged applications

digital solutions

address book software

client database manager

lead tracking system

interaction history tool

contact tagging engine

relationship mapping software

CRM light interface

duplicate detection module

email integration tool

contact import/export utility

all-in-one telecom solution

bundled voice-data network

unified communications provision

converged network service

integrated carrier offering

packaged telecom systems

hybrid connectivity solution

merged telecom services

end-to-end communication service

multi-service network integration

IT consulting

software development

web services

network support

system integration

IT infrastructure management

digital transformation

cloud services

cybersecurity support

application maintenance

helpdesk services

technical support

software customization

IT outsourcing

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Open

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors