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Flintshire County Council’s Neighbourhood Housing Department are considering the option of tendering for the provision of electronic customer satisfaction surveys. As such this PIN is being sent out to identify market options and to determine the c ....

This notice detailing the award of a Call-Off Contract for the provision of Customer Satisfaction Surveys. This procurement was undertaken through the Crown Commercial Services, Research and Insights Dynamic Purchasing System Agreement (RM6126). The ....

This contract is for the development and management of Transport for London's Customer Satisfaction Surveys. This contract has the overall aim of delivering greater insight and business improvements to the organisation and to strengthen the understan ....

Leeds Federated currently works with an external contractor to produce high level customer satisfaction scores. Currently, the scores are derived from 150 randomly selected telephone interviews each quarter. A rolling dataset of a minimum 600 cases i ....

We are tendering our contract for customer satisfaction surveys for a period of three years initially plus two further years subject to agreement. We are looking for a suitably experienced provider to provide the following satisfaction surveys: • S ....

As regulated companies, the GDNs are required to operate within a regulatory framework which is managed through a contract between us and Ofgem for the delivery of our obligations. The GDNs were incentivised to deliver excellent customer service, and ....

Trivallis wish to appoint a service provider to provide Customer Satisfaction Testing for our front line services including:oRepairsoNew TenanciesoAnti Social BehaviouroPlanned MaintenanceoGrass cutting and estate servicesoCommunal CleaningoComplaint ....

Customer Satisfaction Surveys (CSS) are conducted using a variety of methodologies to measure attitudes and understand experiences. The research provides data for performance measurement and target setting giving TfL the ability to monitor and improv ....

Provision of management and maintenance of housing and modernisation services customer satisfaction survey.

Interim TLF contract to undertake quarterly transactional & monthly repairs satisfaction surveys