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Customer satisfaction surveys and analysis

The Authority wishes to arrange a framework agreement for the provision of tree surveying, tree inspections, tree maintenance pruning and planting, and any bespoke arboriculture tasks, i.e. Ash Dieback

Additional programme of Customer Information Screen (CIS) and Public Address (PA) installations in line with the 2025/26 NTL Service Quality Improvement Proposal. This new list of upgrades identified as LOT 4 – SQIP, Covers off the below statio ....

Mae Grŵp Cynefin yn gwahodd tendrau gan gwmnïau profiadol i ymgymryd â phroses mapio taith cwsmeriaid gynhwysfawr. Grwp Cynefin is seeking proposals from experienced companies to undertake comprehensive customer journey mapping process.

The procurement is for Customer Care Services relating to the Council's Shoreditch Parkside residential development. The initial procurement will be for a period of 2 years from practical completion of the first residential block to handover and will ....

Scottish Water is planning an accelerated, nationwide rollout of AMI smart metering for our non-household customers from 2026-2032, subject to final business case approval. This initiative follows a successful pilot with approximately 3,000 business ....

Provision of services to support SLC delivery of services to its customers and ensure the smooth running of IT services.

Provision of customer identity management solution to ensure verification of customers as they access SLC systems and ensuring that they can access the correct records.

Provision of services to support SLC delivery of services to its customers and ensure the smooth running of IT services.

As part of a wider digital transformation agenda, Yorkshire Water is exploring the role that Artificial Intelligence (AI) technologies could play in enhancing operations and improving efficiencies. This exploratory initiative is initially focused on ....