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Customer surveys

Buyer : Metropolitan Housing Trust Limited

location icon North West+ 12 more
tag icon £240K
No of lots : 1
Tender Id : 2105250054
Type of Contract : PIN
Published : 21st May 2025
Deadline : 21st May 2026
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Descriptions

Customer satisfaction surveys and analysis

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EOL AI Customer Chat Bot

Buyer : British Council

location icon North West+ 12 more
tag icon £276K
No of lots : 1
Tender Id : 1906250017
Type of Contract : Contract
Published : 19th Jun 2025
Deadline : 15th Jul 2025
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Descriptions

British Council is looking to award to contract to an expert service provided with already tried and tested AI powered Chat bot to support with customer journey on its English Online website.

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Customer Satisfaction Surveys

Buyer : NORTHERN GAS NETWORKS LIMITED

location icon North West+ 12 more
tag icon N/A
No of lots : 1
Tender Id : 1806250003
Type of Contract : Contract
Published : 18th Jun 2025
Deadline : N/A
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Descriptions

51000000 Installation services (except software), 55000000 Hotel, restaurant and retail trade services, 60000000 Transport services (excl. Waste transport), 63000000 Supporting and auxiliary transport services; travel agencies services, 64000000 P ....

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Customer Experience Platform

Buyer : Rotherham Borough Council

location icon Yorkshire and The Humber
tag icon N/A
No of lots : 1
Tender Id : 1806250054
Type of Contract : PIN
Published : 18th Jun 2025
Deadline : 18th Jun 2026
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Descriptions

Rotherham Metropolitan Borough Council ("the Council") is seeking to engage with solution providers who can support their strategic vision of delivering a customer experience that is engaging, accessible, and efficient for all residents. This notice ....

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Cyngor Gwynedd’s Tree surveying, maintenance and cutting framework 20025 – 2 ....

Buyer : Cyngor Gwynedd

location icon North West+ 12 more
tag icon £240K
No of lots : 1
Tender Id : 1306250020
Type of Contract : Framework
Published : 13th Jun 2025
Deadline : 15th Jul 2025
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Descriptions

The Authority wishes to arrange a framework agreement for the provision of tree surveying, tree inspections, tree maintenance pruning and planting, and any bespoke arboriculture tasks, i.e. Ash Dieback

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Customer Information Screens (CIS) LOT 4 SQIP

Buyer : Northern Trains Limited

location icon North West+ 12 more
tag icon £998K
No of lots : 1
Tender Id : 706250003
Type of Contract : Contract
Published : 7th Jun 2025
Deadline : 1st Aug 2025
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Descriptions

Additional programme of Customer Information Screen (CIS) and Public Address (PA) installations in line with the 2025/26 NTL Service Quality Improvement Proposal. This new list of upgrades identified as LOT 4 – SQIP, Covers off the below sta ....

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Advanced Metering Infrastructure for Non-Household Customers: AMI Smart Water Me ....

Buyer : Scottish Water

location icon Scotland
tag icon £50M
No of lots : 1
Tender Id : 2605250003
Type of Contract : Framework
Published : 26th May 2025
Deadline : 9th Jul 2025
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Descriptions

Scottish Water is planning an accelerated, nationwide rollout of AMI smart metering for our
non-household customers from 2026-2032, subject to final business case approval. This
initiative follows a successful pilot with approximately 3,00 ....

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Customer Identity Management - OKTA

Buyer : STUDENT LOANS COMPANY

location icon North West+ 12 more
tag icon £3.04M
No of lots : 1
Tender Id : 2505250021
Type of Contract : PIN
Published : 25th May 2025
Deadline : 25th May 2026
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Descriptions

Provision of customer identity management solution to ensure verification of customers as they access SLC systems and ensuring that they can access the correct records.

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Customer Software Delivery - Processing Enablement - Re-Procurement

Buyer : STUDENT LOANS COMPANY

location icon North West+ 12 more
tag icon £147.60M
No of lots : 1
Tender Id : 2505250054
Type of Contract : PIN
Published : 25th May 2025
Deadline : 25th May 2026
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Descriptions

Provision of services to support SLC delivery of services to its customers and ensure the smooth running of IT services.

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Technology Group Strategic Partner - Customer Software Delivery - Customer Enabl ....

Buyer : STUDENT LOANS COMPANY

location icon North West+ 12 more
tag icon £259.20M
No of lots : 1
Tender Id : 2505250053
Type of Contract : PIN
Published : 25th May 2025
Deadline : 25th May 2026
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Descriptions

Provision of services to support SLC delivery of services to its customers and ensure the smooth running of IT services.

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