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UPGRADE THE CURRENT IT HELPDESK SUPPORT/CALL LOGGING SYSTEM
Buyer : NHS Wales Shared Services Partnership
Wales
£170.26K
The service will provide interventions for adults over the age of 18 who do not meet the criteria for tier 3 support or are reticent to change, and deemed to be at the pre contemplative stage of the cycle of change. The service will also provide shor ....
UPGRADE THE CURRENT IT HELPDESK SUPPORT/CALL LOGGING SYSTEM
Buyer : nhs wales shared services partnership-procurement services (hosted by velindre university nhs trust)
Wales
N/A
Due to high demand on the Helpdesk to support Covid requirements and also mobile working the current system is no longer supported or fit for purpose. The upgrade will support and improve the user experience in contacting the helpdesk (Current call w ....
Housing Ombudsman IT Helpdesk support
Buyer : HOUSING OMBUDSMAN SERVICE
UK
£27.84K
This is a GCloud Call Off contract Award Notice covering the procurement by the Ombudsman for HelpDesk services for its 3rd Party software and infrastructure support
Provision of 1st Line IT Helpdesk Support
Buyer : FIRST TRENITALIA WEST COAST RAIL LIMITED
UK
£900K
The requirement is for a 24/7 Managed IT Service Desk., Managed IT Service Desk to serve as the primary point of contact for owning incidents, addressing user requests, questions and providing a communications channel between other service management ....
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