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Awarded

Omnichannel Contact Centre Solution for BCP Council

Buyer : Bournemouth Christchurch and Poole Council

location icon North East+ 11 more
tag icon £724K
No of lots : N/A
Tender Id : 1701250050
Published : 17th Jan 2025

Descriptions

Cloud based software as a service solution (CCaaS) providing essential technology to manage voice call queues.

Awarded

omnichannel contact centre solution for Oxfordshire County Council

Buyer : Oxfordshire County Council

location icon Any region
tag icon £657.31K
No of lots : N/A
Tender Id : 1809240009
Published : 18th Sep 2024

Descriptions

Oxfordshire County Council as part of its Customer Engagement strategy is seeking to procure an omnichannel contact centre solution

Awarded

Omnichannel Contact Centre Solution for BCP Council

Buyer : bournemouth christchurch and poole council

location icon London+ 9 more
tag icon N/A
No of lots : N/A
Tender Id : 0311230328
Published : 3rd Nov 2023

Descriptions

Cloud based software as a service solution (CCaaS) providing essential technology to manage voice call queues.

Awarded

Omnichannel Contact Centre Solution Procurement

Buyer : social work england

location icon UK
tag icon N/A
No of lots : N/A
Tender Id : 3006230240
Published : 30th Jun 2023

Descriptions

The Authority is seeking the provision of Omnichannel Contact Centre Solution' Services for a period of 4 years with the option to extend for a further 12-months extension period.

Closed

Soft Market Test - Cloud-hosted Omnichannel Contact Centre Solution

Buyer : bip solutions limited

location icon North West
tag icon N/A
No of lots : N/A
Tender Id : 1708220173
Type of Contract : Contract
Published : 17th Aug 2022
Deadline : 30th Aug 2022

Descriptions

Torus are looking to implement a Cloud Omni-Channel Contact Centre platform to replace our existing on-premise contact centre solution. Full details of the requirement can be found in the Soft Market Response document contained within the linked exer ....

Closed

Soft Market Test - Cloud-hosted Omnichannel Contact Centre Solution

Buyer : Torus62 Ltd

location icon Wales
tag icon N/A
No of lots : N/A
Tender Id : 1708220348
Type of Contract : PIN
Published : 17th Aug 2022
Deadline : 17th Aug 2023

Descriptions

Torus are looking to implement a Cloud Omni-Channel Contact Centre platform to replace our existing on-premise contact centre solution.Full details of the requirement can be found in the Soft Market Response document contained within the linked exerc ....

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