Closed

Soft Market Test - Cloud-hosted Omnichannel Contact Centre Solution

Descriptions

Torus are looking to implement a Cloud Omni-Channel Contact Centre platform to replace our existing on-premise contact centre solution. Full details of the requirement can be found in the Soft Market Response document contained within the linked exercise.

Timeline

Published Date :

17th Aug 2022 2 years ago

Deadline :

30th Aug 2022 2 years ago

Contract Start :

31st Oct 2022

Contract End :

2nd Jan 2023

Tender Regions

North West

CPV Codes

79512000 - Call centre

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Workflows

Status :

Closed

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Tender Progress :

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

020044-2024.pdf

Buyer Information

Name :

The City of Liverpool College

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors