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Cambridgeshire County Council Customer Services Centre (CSC) currently uses a range of systems including Dynamics 365 CRM, Cirrus telephony solution and Q-max Workforce Management (WFM) system, Granicus online forms, as well as a numerous line of bus ....

Cadder Housing Assocation require a reliable, resilient and performing ICT infrastructure to help support its strategic development over the next three years and to support their day to day business operations.

The Authority is exercising its option to extend its collaborative Dynamic Purchasing System (DPS) for Telephony And Communication Services for an additional 12 months until 27 March 2026. The DPS comprises of two lots: Lot 1 - Telephony and Communic ....

Urgent and Out of Hours Dental Clinical appointment slots - North West Sector, North East Sector, South Sector and Dental Telephony Services - Greater Manchester.

The purpose of this Prior Information Notice (PIN) is to update the original Prisoner Telephony Service Notice Published 24 August 2024

The purpose of this Prior Information Notice (PIN) is to inform the market of potential opportunities for the provision of future prisoner telephony services and the MoJ's intention to engage with potential suppliers through a market engagement event ....

Anchor’s main corporate telephony service was implemented in 2013, it is a physical Cisco platform owned by Anchor but hosted and fully managed by a 3rd party.This project seeks to retire the Cisco platform, simplify all other connection types and ....

Wrexham County Borough Council have a hosted contact centre (Nice CXone), a back office On-Premise Avaya solution and an integration with PCI Pal with all contracts scheduled to end March 2025.As part of the exploratory work ahead of a new contract, ....

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