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Short Description: The UK Health Security Agency (UKHSA), an Executive Agent of the Department of Health and Social Care (DHSC) is the nation’s expert health security agency. UKHSA is advertising the upcoming opportunity to deliver a Single Service ....

Factoring (Property Management) is an important business function to the Group, and it recognises a need to:-Have a system that can accurately apportion factoring costs, manage the billing and payment of invoices. Including the ability to invoice cus ....

Cloud Software service which is for providing support for the National Careers Service with AI enabled Telephony and Chatbot services.

Webchat and Frequently Asked Questions solution

Providing support for The National Careers Service with AI enabled Telephony and Chatbot services

Assignment under the Market Research MR130001 Agreement Contract. This qualitative research will look to understand customers' use and experience of webchats, and consider how far this aligns with their expectations and requirements. Specifically, it ....

DHSC have made a direct award to the Breastfeeding Network (BfN) for a 12-month period to provide a continuity of service for the 24-hour National Breastfeeding Helpline (NBH). This direct award has been made in accordance with Regulation 32(2)(b)(ii ....

Wolverhampton City Council are awarding a contract following a further competition for the provision of an Omnichannel solution using Crown Commercial Services Network Services 3 framework Lot 4c: Contact Centre Services. The Omnichannel solution inc ....

To procure a stand-alone Contact Centre solution that will provide the functionality for interactive voice response (IVR), queueing and recording calls with the potential to also support various/omni communication channel functionality ie text, webch ....

WebChat Solution