Find contact centre Tenders in the UK – Latest Public Sector Contracts

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AI contact centre

Buyer : Fife Council

Scotland

No of lots : 1

Tender Id : 2905250466

Type of Contract : PIN

Published : 29th May 2025

Deadline : 29th May 2026

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Descriptions

Provide a contact centre AI solution. As per attached RFI.

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Contact Centre Services

Buyer : STUDENT LOANS COMPANY

North West+ 12 more

No of lots : 1

Tender Id : 2505250056

Type of Contract : PIN

Published : 25th May 2025

Deadline : 25th May 2026

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Descriptions

Resource augmentation contract for contact centre service for student application and payment management

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Provision of Contact Centre Services to the Legal Aid Agency

Buyer : Legal Aid Agency

North West+ 12 more

No of lots : 1

Tender Id : 2305250916

Type of Contract : PIN

Published : 23rd May 2025

Deadline : 23rd May 2026

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Descriptions

The Legal Aid Agency ("LAA") is inviting Tenders for contracts to deliver the LAA Contact Centre Services which comprise the Defence Solicitor Call Centre (DSCC) and the Civil Legal Advice Operator Service (CLAOS). The DSCC service manages the loggin ....

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DVSA contact centre additional capacity - Call Surges

Buyer : Driver and Vehicle Standards Agency

North West+ 12 more

No of lots : 1

Tender Id : 1605250600

Type of Contract : PIN

Published : 16th May 2025

Deadline : 16th May 2026

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Descriptions

This is for the provision of call centre resource as a business contingency. This will provide support with unforeseen call volumes in the event of a call sugre, such as during the COVID-19 pandemic. DVSA therefore requires the ability to scale up it ....

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Pre-Market Engagement – Patient Centred Contact Transformation (PCCT)

Buyer : NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Wales

No of lots : 1

Tender Id : 1205250473

Type of Contract : PIN

Published : 12th May 2025

Deadline : 12th May 2026

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Descriptions

Introduction Cwm Taf Morgannwg University Health Board (CTMUHB) is embarking on a highly ambitious programme of work that will see the transformation of our patient contact services. The purpose of the Pre-Market Engagement (PME) exercise is to under ....

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City Centre Access and Movement Plan

Buyer : Sheffield City Council

North West+ 12 more

No of lots : 1

Tender Id : 2011250166

Type of Contract : Tender

Published : 20th Nov 2025

Deadline : 19th Dec 2025

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Descriptions

As part of the development of the City Centre Access and Movement Plan, Sheffield City Council requires baseline data for all trips entering and leaving the city centre. The counts must include all modes of transport, including pedestrians, cyclists, ....

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Planned Procurement Notice - Management of Derby City Council Leisure Centres

Buyer : Derby City Council

East Midlands

No of lots : 1

Tender Id : 2011250200

Type of Contract : PIN

Published : 20th Nov 2025

Deadline : 30th Jan 2026

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Descriptions

IMPORTANT: THIS IS NOT AN INVITATION TO TENDER - THIS NOTICE SEEKS TO ALERT THE MARKET THAT IT IS OUR INTENTION TO TENDER AROUND DECEMBER 2025 The Authority is planning to undertake a Tender for the "Management of Derby City Council Leisure Ce ....

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Cullompton Town Centre Relief Road

Buyer : Devon County Council

South West

No of lots : 1

Tender Id : 2011250313

Type of Contract : PIN

Published : 20th Nov 2025

Deadline : 23rd Feb 2026

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Descriptions

Tender Process: The Works will be procured via open tender following the traditional route. The form of Contract will be NEC4 ECC Option A. On the Date of Tender release, the Contracting Authority will provide a detailed design Drawings Pack, ....

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Burnley College - Industrial Internet of Things (IIoT) & Mixed Reality for the E ....

Buyer : Burnley College

North West+ 14 more

No of lots : N/A

Tender Id : 1911250247

Type of Contract : Tender

Published : 19th Nov 2025

Deadline : 15th Dec 2025

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Descriptions

Burnley College has a strong tradition of raising aspirations across East Lancashire, empowering students, and supporting local industry. Our EMCoE is filled with industry-leading equipment including advanced CNC machinery, additive manufacturing, an ....

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Whitley Wood Community Centre and LANB Scheme

Buyer : Reading Borough Council

South East

No of lots : 1

Tender Id : 1911250199

Type of Contract : PIN

Published : 19th Nov 2025

Deadline : 19th Nov 2026

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Descriptions

Appointment of a contractor to obtain planning consent and deliver a minimum 14 new homes along with associated community centre, pharmacy, shop and public square.

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