Find contact centre Tenders in the UK – Latest Public Sector Contracts

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AI contact centre

Buyer : Fife Council

Scotland

No of lots : 1

Tender Id : 2905250466

Type of Contract : PIN

Published : 29th May 2025

Deadline : 29th May 2026

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Descriptions

Provide a contact centre AI solution. As per attached RFI.

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Contact Centre Services

Buyer : STUDENT LOANS COMPANY

North West+ 12 more

No of lots : 1

Tender Id : 2505250056

Type of Contract : PIN

Published : 25th May 2025

Deadline : 25th May 2026

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Descriptions

Resource augmentation contract for contact centre service for student application and payment management

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Provision of Contact Centre Services to the Legal Aid Agency

Buyer : Legal Aid Agency

North West+ 12 more

No of lots : 1

Tender Id : 2305250916

Type of Contract : PIN

Published : 23rd May 2025

Deadline : 23rd May 2026

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Descriptions

The Legal Aid Agency ("LAA") is inviting Tenders for contracts to deliver the LAA Contact Centre Services which comprise the Defence Solicitor Call Centre (DSCC) and the Civil Legal Advice Operator Service (CLAOS). The DSCC service manages the loggin ....

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DVSA contact centre additional capacity - Call Surges

Buyer : Driver and Vehicle Standards Agency

North West+ 12 more

No of lots : 1

Tender Id : 1605250600

Type of Contract : PIN

Published : 16th May 2025

Deadline : 16th May 2026

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Descriptions

This is for the provision of call centre resource as a business contingency. This will provide support with unforeseen call volumes in the event of a call sugre, such as during the COVID-19 pandemic. DVSA therefore requires the ability to scale up it ....

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Pre-Market Engagement – Patient Centred Contact Transformation (PCCT)

Buyer : NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Wales

No of lots : 1

Tender Id : 1205250473

Type of Contract : PIN

Published : 12th May 2025

Deadline : 12th May 2026

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Descriptions

Introduction Cwm Taf Morgannwg University Health Board (CTMUHB) is embarking on a highly ambitious programme of work that will see the transformation of our patient contact services. The purpose of the Pre-Market Engagement (PME) exercise is to under ....

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A Development Agreement for the development and management of a supported living ....

Buyer : Rhondda Cynon Taf CBC

Wales

No of lots : 1

Tender Id : 1311250326

Type of Contract : Tender

Published : 13th Nov 2025

Deadline : 6th Jan 2026

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Descriptions

The Council is undertaking a competitive flexible procurement procedure to appoint a Supplier to enter into a Development Agreement with the Council. The Supplier (Development Partner) will design, apply and secure planning permission for, con ....

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Economics of Education Research Centre

Buyer : Department For Education

North East+ 8 more

No of lots : N/A

Tender Id : 1011250028

Type of Contract : PIN

Published : 10th Nov 2025

Deadline : 30th Nov 2025

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Descriptions

DfE is preparing to procure two pilot Research Centres, one on educational neuroscience and one on the Economics of Education. These Research Centres will produce high-quality, timely, policy-relevant evidence and advice. They will conduct a programm ....

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Cultural Centre and Museum marketing services

Buyer : Council of the Isles of Scilly

South West

No of lots : 1

Tender Id : 1011250140

Type of Contract : Tender

Published : 10th Nov 2025

Deadline : 17th Nov 2025

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Descriptions

The new Isles of Scilly Cultural Centre and Museum are seeking a Strategic Marketing Consultant to work with us and alongside our Director, web designer, strategic partners and new CRM system team towards the launch of the new centre and until March ....

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Waters' Edge Visitor Centre Exhibition Displays

Buyer : North Lincolnshire Council

Yorkshire and The Humber

No of lots : 1

Tender Id : 0511250299

Type of Contract : Tender

Published : 5th Nov 2025

Deadline : 20th Nov 2025

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Descriptions

Transformation of the visitor centre's indoor educational infrastructure, creating a multifunctional space.

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Assessment centre written and video interview marking for the LGA Graduate Progr ....

Buyer : Local Government Association

North West+ 12 more

No of lots : 1

Tender Id : 411250160

Type of Contract : Tender

Published : 4th Nov 2025

Deadline : 19th Nov 2025

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Descriptions

As part of the LGA's three graduate programmes, the Impact: The Local Government Graduate Programme, Impact: Finance and Pathways to Planning, the LGA wishes to receive bids from individuals, organisations or sole traders to assess Video Interviews a ....

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