Find contact centre Tenders in the UK – Latest Public Sector Contracts

Open Possible bidding competitors

AI contact centre

Buyer : Fife Council

Scotland

No of lots : 1

Tender Id : 2905250466

Type of Contract : PIN

Published : 29th May 2025

Deadline : 29th May 2026

View Details

Descriptions

Provide a contact centre AI solution. As per attached RFI.

Open Possible bidding competitors

Contact Centre Services

Buyer : STUDENT LOANS COMPANY

North West+ 12 more

No of lots : 1

Tender Id : 2505250056

Type of Contract : PIN

Published : 25th May 2025

Deadline : 25th May 2026

View Details

Descriptions

Resource augmentation contract for contact centre service for student application and payment management

Open Possible bidding competitors

Provision of Contact Centre Services t ....

Buyer : Legal Aid Agency

North West+ 12 more

No of lots : 1

Tender Id : 2305250916

Type of Contract : PIN

Published : 23rd May 2025

Deadline : 23rd May 2026

View Details

Descriptions

The Legal Aid Agency ("LAA") is inviting Tenders for contracts to deliver the LAA Contact Centre Services which comprise the Defence Solicitor Call Centre (DSCC) and the Civil Legal Advice Operator Service (CLAOS).

The DSCC service manages ....

Open Possible bidding competitors

DVSA contact centre additional capacit ....

Buyer : Driver and Vehicle Standards Agency

North West+ 12 more

No of lots : 1

Tender Id : 1605250600

Type of Contract : PIN

Published : 16th May 2025

Deadline : 16th May 2026

View Details

Descriptions

This is for the provision of call centre resource as a business contingency. This will provide support with unforeseen call volumes in the event of a call sugre, such as during the COVID-19 pandemic. DVSA therefore requires the ability to scale up it ....

Open Possible bidding competitors

Pre-Market Engagement – Patient Centred Contact Transformation (PCCT)

Buyer : NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Wales

No of lots : 1

Tender Id : 1205250473

Type of Contract : PIN

Published : 12th May 2025

Deadline : 12th May 2026

View Details

Descriptions

Introduction Cwm Taf Morgannwg University Health Board (CTMUHB) is embarking on a highly ambitious programme of work that will see the transformation of our patient contact services. The purpose of the Pre-Market Engagement (PME) exercise is to un ....

Open Possible bidding competitors

Contact Centre Management System

Buyer : Leeds Federated Housing Association Ltd

North West+ 13 more

No of lots : N/A

Tender Id : 2403250009

Type of Contract : Tender

Published : 24th Mar 2025

Deadline : N/A

View Details

Descriptions

Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but growing Cu ....

Open Possible bidding competitors

Contact Centre Management System

Buyer : Leeds Federated Housing Association Ltd

North West+ 13 more

No of lots : N/A

Tender Id : 2403250012

Type of Contract : Tender

Published : 24th Mar 2025

Deadline : N/A

View Details

Descriptions

Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but growing Cu ....

Open Possible bidding competitors

Contact Centre Management System

Buyer : Leeds Federated Housing Association Ltd

North West+ 13 more

No of lots : N/A

Tender Id : 1803250092

Type of Contract : Tender

Published : 18th Mar 2025

Deadline : N/A

View Details

Descriptions

Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but growing Cu ....

Open Possible bidding competitors

P228 - Out of Hours Contact Contact Centre ....

Buyer : Westminster City Council

Scotland+ 12 more

No of lots : N/A

Tender Id : 0708240036

Type of Contract : Tender

Published : 7th Aug 2024

Deadline : N/A

View Details

Descriptions

The purpose of this Market Engagement is to appraise the market ofWestminster City Councils (WCC) proposed approach to procuring an outof hours contact centre and to seek validation of market palatability andappetite for the delivery of the current s ....

Open Possible bidding competitors

DWP Digital Channels Contact Centre (D ....

Buyer : DEPARTMENT FOR WORK AND PENSIONS

North West+ 12 more

No of lots : N/A

Tender Id : 2111230001

Type of Contract : Tender

Published : 21st Nov 2023

Deadline : N/A

View Details

Descriptions

DWP's existing contact centre is the largest across all UK government departments and is one of the largest contact centres in Europe, with more than 33,000 advisors (c.17,000 concurrent) in circa 200 locations. The current contact centre platform is ....

Find public sector tenders

Search for tenders by ...