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Customer Experience Platform

Buyer : Rotherham Borough Council

location icon Yorkshire and The Humber
No of lots : 1
Tender Id : 1806250358
Type of Contract : PIN
Published : 18th Jun 2025
Deadline : 18th Jun 2026
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Descriptions
Rotherham Metropolitan Borough Council ("the Council") is seeking to engage with solution providers who can support their strategic vision of delivering a customer experience that is engaging, accessible, and efficient for all residents. This notice ....
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Customer Identity Management - OKTA

Buyer : Student Loans Company

location icon North West+ 12 more
No of lots : 1
Tender Id : 2505250022
Type of Contract : PIN
Published : 25th May 2025
Deadline : 25th May 2026
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Descriptions
Provision of customer identity management solution to ensure verification of customers as they access SLC systems and ensuring that they can access the correct records.
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Staff Welfare and Customer Toilet Programme Delivery Framework

Buyer : TRANSPORT FOR LONDON

location icon North West+ 12 more
No of lots : 1
Tender Id : 2205250073
Type of Contract : PIN
Published : 22nd May 2025
Deadline : 22nd May 2026
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Descriptions
A framework for the delivery of works (refurbish, renew and improve staff welfare and customer toilet facilities).The scope of the project relates to TfL vital assets under two distinct programmes; Staff Welfare Programme (SWP) and Customer Toilet Pr ....
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Customer Toilet - Refurbishment

Buyer : TRANSPORT FOR LONDON

location icon North West+ 12 more
No of lots : 1
Tender Id : 2105250206
Type of Contract : PIN
Published : 21st May 2025
Deadline : 21st May 2026
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Descriptions
This contract outlines Transport for London's (TfL) commitment, supported by a £3 million annual fund from the Mayor's budget, to deliver a five-year programme (2024/25-2028/29) aimed at improving customer toilet facilities across its network.
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Customer surveys

Buyer : Metropolitan Housing Trust Limited

location icon North West+ 12 more
No of lots : 1
Tender Id : 2105250414
Type of Contract : PIN
Published : 21st May 2025
Deadline : 21st May 2026
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Descriptions
Customer satisfaction surveys and analysis
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Customer Grant Services

Buyer : ORBIT GROUP LIMITED

location icon North West+ 12 more
No of lots : 1
Tender Id : 1405250638
Type of Contract : PIN
Published : 14th May 2025
Deadline : 14th May 2026
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Descriptions
Provide end to end customer grants programme to cover Midlands, East and South-east
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New Build Customer Journey Support

Buyer : Peabody Trust

location icon North West+ 12 more
No of lots : 1
Tender Id : 2904250472
Type of Contract : PIN
Published : 29th Apr 2025
Deadline : 29th Apr 2026
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Descriptions
The contracted service requirement is to create and deliver a satisfying customer journey for new build customers ensuring they feel informed, supported and valued throughout the entire process. The service is to provide end to end implementation and ....
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HMRC Enterprise Customer Relationship Management

Buyer : H M Revenue and Customs

location icon North West+ 12 more
No of lots : 1
Tender Id : 2204250278
Type of Contract : PIN
Published : 22nd Apr 2025
Deadline : 22nd Apr 2026
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Descriptions
HMRC is commencing work on the Enterprise Customer Relationship Management (E-CRM) Programme, that is aiming to transform the way HMRC works with its customers. The programme is critical to supporting the government's critical aims for HMRC to modern ....
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Energy Comapny Customer Relation Management System (CRM)

Buyer : Gateshead Borough Council

location icon North East
No of lots : 1
Tender Id : 2204250212
Type of Contract : PIN
Published : 22nd Apr 2025
Deadline : 22nd Apr 2026
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Descriptions
Gateshead Council publishing on behalf of Gateshead Energy Company (GEC). GEC is currently updating its customer relations management processes in line with upcoming Heat Network Regulations. To support the growing network aiming to connect an additi ....
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Customer Insight Tool

Buyer : TOGETHER HOUSING GROUP LIMITED

location icon North East+ 8 more
No of lots : 1
Tender Id : 1404250521
Type of Contract : PIN
Published : 14th Apr 2025
Deadline : 14th Apr 2026
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Descriptions
Together Housing Association Ltd (THA) are seeking to engage with suppliers in connection with services associated with the collection of customer insights which effectively capture customer satisfaction for services involving single or multiple tran ....

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