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10 Request for quotation to trial technologies to improve customer experience throu ....

Buyer : CONNECTED PLACES CATAPULT

North West+ 12 more

No of lots : 1

Tender Id : 2910250340

Type of Contract : Tender

Published : 29th Oct 2025

Deadline : 18th Nov 2025

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Descriptions

Connected Places Catapult and Glasgow Airport have collaborated to create the Connected Airport Living Lab, a collaborative R&D asset used to showcase UK-developed innovations, attract investment, and act as an innovation catalyst for the aviatio ....

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10 Customer Experience Platform

Buyer : Rotherham Borough Council

Yorkshire and The Humber

No of lots : 1

Tender Id : 1806250358

Type of Contract : PIN

Published : 18th Jun 2025

Deadline : 18th Jun 2026

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Descriptions

Rotherham Metropolitan Borough Council ("the Council") is seeking to engage with solution providers who can support their strategic vision of delivering a customer experience that is engaging, accessible, and efficient for all residents. This notice ....

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10 Customer Identity Management - OKTA

Buyer : STUDENT LOANS COMPANY

North West+ 12 more

No of lots : 1

Tender Id : 2505250022

Type of Contract : PIN

Published : 25th May 2025

Deadline : 25th May 2026

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Descriptions

Provision of customer identity management solution to ensure verification of customers as they access SLC systems and ensuring that they can access the correct records.

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10 Staff Welfare and Customer Toilet Programme Delivery Framework

Buyer : Transport for London

North West+ 12 more

No of lots : 1

Tender Id : 2205250073

Type of Contract : PIN

Published : 22nd May 2025

Deadline : 22nd May 2026

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Descriptions

A framework for the delivery of works (refurbish, renew and improve staff welfare and customer toilet facilities).The scope of the project relates to TfL vital assets under two distinct programmes; Staff Welfare Programme (SWP) and Customer Toilet Pr ....

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10 Customer surveys

Buyer : Metropolitan Housing Trust Limited

North West+ 12 more

No of lots : 1

Tender Id : 2105250414

Type of Contract : PIN

Published : 21st May 2025

Deadline : 21st May 2026

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Descriptions

Customer satisfaction surveys and analysis

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10 Customer Toilet - Refurbishment

Buyer : Transport for London

North West+ 12 more

No of lots : 1

Tender Id : 2105250206

Type of Contract : PIN

Published : 21st May 2025

Deadline : 21st May 2026

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Descriptions

This contract outlines Transport for London's (TfL) commitment, supported by a £3 million annual fund from the Mayor's budget, to deliver a five-year programme (2024/25-2028/29) aimed at improving customer toilet facilities across its network.

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10 Customer Grant Services

Buyer : ORBIT GROUP LIMITED

North West+ 12 more

No of lots : 1

Tender Id : 1405250638

Type of Contract : PIN

Published : 14th May 2025

Deadline : 14th May 2026

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Descriptions

Provide end to end customer grants programme to cover Midlands, East and South-east

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10 New Build Customer Journey Support

Buyer : Peabody Trust

North West+ 12 more

No of lots : 1

Tender Id : 2904250472

Type of Contract : PIN

Published : 29th Apr 2025

Deadline : 29th Apr 2026

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Descriptions

The contracted service requirement is to create and deliver a satisfying customer journey for new build customers ensuring they feel informed, supported and valued throughout the entire process. The service is to provide end to end implementation and ....

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10 Energy Comapny Customer Relation Management System (CRM)

Buyer : Gateshead Borough Council

North East

No of lots : 1

Tender Id : 2204250212

Type of Contract : PIN

Published : 22nd Apr 2025

Deadline : 22nd Apr 2026

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Descriptions

Gateshead Council publishing on behalf of Gateshead Energy Company (GEC). GEC is currently updating its customer relations management processes in line with upcoming Heat Network Regulations. To support the growing network aiming to connect an additi ....

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10 HMRC Enterprise Customer Relationship Management

Buyer : HM Revenue & Customs

North West+ 12 more

No of lots : 1

Tender Id : 2204250278

Type of Contract : PIN

Published : 22nd Apr 2025

Deadline : 22nd Apr 2026

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Descriptions

HMRC is commencing work on the Enterprise Customer Relationship Management (E-CRM) Programme, that is aiming to transform the way HMRC works with its customers. The programme is critical to supporting the government's critical aims for HMRC to modern ....

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