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The provision of services to be provided to HMRC under this Call-Off Contract is to build, run, maintain and optimise HMRC Customer Insight Platform live services, including high availability transaction monitoring. This Call-Off has been awarded usi ....

NHS T&T's Customer Experience (CX) team requires a Customer Insights & Analysis function in order to conduct analysis of customer sentiment towards products and services

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NHS T&T's Customer Experience (CX) team requires a Customer Insights & Analysis function in order to conduct analysis of customer sentiment towards products and services

Provision of Head of Customer insights and User Experience Director

TfL Estates wishes to better understand its customers' (ie tenants) experiences and needs across all in-station retail (and several out of station retail locations). To that end the intention, as a result of this competition, is to appoint a suitably ....

A Nil value framework will be procured under a measured term form of services agreement. This will cover the entirety of the Scotland region and each commission contract is expected to gather and analyse customer insights within a particular geograph ....

This programme is split into three sections (lots). , Lot 1: Customer segmentation: Developing understanding of customers in the bottom four income deciles with the outcome of a clearly defined segmentation model. This will help providers better unde ....

The Department for Work & Pensions Voice of the Customer Insights Project - Supplier Event Date & Time: 10 June 2021 10:00 to 12:00 (Hosted via MS Teams) DWP has an ambition to better understand the experience and satisfaction levels of our customers ....

Over the next few years TfL will be one of London's biggest property developers and owners. A strong customer emphasis will be at the heart of TfL's offering and it is therefore vital to have a better understanding of the attitudes and levels of sati ....