Open in a 1 year

Market Engagement - ScotRail Ticket Office and Mobile Retail and Validation Solutions

Descriptions

ScotRail are conducting market engagement to understand the capabilities of potential suppliers to provide RSP accredited ticket office and mobile retail and validation solutions. We are seeking to modernise our offering, including the potential to integrate with a centralised back office providing a seamless customer experience across channels. The roll-out will be across the geography of Scotland covering the ScotRail locations including Ticket Offices, Stations and Offices. We invite suppliers to review the information provided and complete a short questionnaire via our Wax Digital e-sourcing portal which can be accessed here - https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx ScotRail will review the information provided and intend to engage further with suppliers who have the relevant experience and capabilities. This assessment will shape our strategy and tender documents for the future of these services. The deadline for submitting your completed questionnaire is by 12pm Wednesday 23rd July 2025

Timeline

Published Date :

1st Jul 2025 Today

Deadline :

1st Jul 2026 in a 1 year

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Tender Lot Details

1 Tender Lot

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Workflows

Status :

Open

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors