Open Closing in a 4 months
Market Engagement - ScotRail Ticket Office and Mobile Retail and Validation Solutions
Descriptions
ScotRail are conducting market engagement to understand the capabilities of potential suppliers to provide RSP accredited ticket office and mobile retail and validation solutions. We are seeking to modernise our offering, including the potential to integrate with a centralised back office providing a seamless customer experience across channels. The roll-out will be across the geography of Scotland covering the ScotRail locations including Ticket Offices, Stations and Offices.
We invite suppliers to review the information provided and complete a short questionnaire via our Wax Digital e-sourcing portal which can be accessed here - https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx
ScotRail will review the information provided and intend to engage further with suppliers who have the relevant experience and capabilities. This assessment will shape our strategy and tender documents for the future of these services. The deadline for submitting your completed questionnaire is by 12pm Wednesday 23rd July 2025
Timeline
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Tender Regions
CPV Codes
48000000 - Software package and information systems
Keywords
IT systems
digital solutions
enterprise software
application software
packaged applications
software package and information systems
Tender Lot Details & Award Criteria
1 Tender Lots
Workflows
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Details
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