Find customer interactions Tenders in the UK – Latest Public Sector Contracts

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Development of Customer Mobile Application

Buyer : Great Places Housing Group Limited

North West

No of lots : 1

Tender Id : 1010250497

Type of Contract : PIN

Published : 10th Oct 2025

Deadline : 31st Oct 2025

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Descriptions

Great Places seeks to develop a Customer mobile application to complement and extend the capabilities of the existing Customer Portal. This application will serve as a new digital channel for customers. It will enable customers to manage their hou ....

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Procurement of a Framework Agreement for Household and Non-Household Water Effic ....

Buyer : Southern Water Services Limited

North West+ 12 more

No of lots : 1

Tender Id : 2909250476

Type of Contract : Framework

Published : 29th Sep 2025

Deadline : 29th Oct 2025

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Descriptions

Southern Water is preparing to procure a single-supplier framework agreement to deliver household and non-household water efficiency audits, including the supply and installation of water-saving devices and delivery of tailored customer engagement ....

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Out-of-Hours Customer Support Services

Buyer : Transport for Wales Rail Limited (Utility Buyer)

North West+ 12 more

No of lots : 1

Tender Id : 2409250045

Type of Contract : Tender

Published : 24th Sep 2025

Deadline : 24th Oct 2025

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Descriptions

Transport for Wales Rail Ltd (TfWRL) is conducting an open tender to procure outsourced out-of-hours customer support services under TfW’s Terms and Conditions. The anticipated start date is 1st January 2026.

The service ....

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Customer Experience Platform

Buyer : Rotherham Borough Council

Yorkshire and The Humber

No of lots : 1

Tender Id : 1806250358

Type of Contract : PIN

Published : 18th Jun 2025

Deadline : 18th Jun 2026

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Descriptions

Rotherham Metropolitan Borough Council ("the Council") is seeking to engage with solution providers who can support their strategic vision of delivering a customer experience that is engaging, accessible, and efficient for all residents. This notice ....

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Customer Identity Management - OKTA

Buyer : STUDENT LOANS COMPANY

North West+ 12 more

No of lots : 1

Tender Id : 2505250022

Type of Contract : PIN

Published : 25th May 2025

Deadline : 25th May 2026

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Descriptions

Provision of customer identity management solution to ensure verification of customers as they access SLC systems and ensuring that they can access the correct records.

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Staff Welfare and Customer Toilet Programme Delivery Framework

Buyer : Transport for London

North West+ 12 more

No of lots : 1

Tender Id : 2205250073

Type of Contract : PIN

Published : 22nd May 2025

Deadline : 22nd May 2026

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Descriptions

A framework for the delivery of works (refurbish, renew and improve staff welfare and customer toilet facilities).The scope of the project relates to TfL vital assets under two distinct programmes; Staff Welfare Programme (SWP) and Customer Toilet Pr ....

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Customer Toilet - Refurbishment

Buyer : Transport for London

North West+ 12 more

No of lots : 1

Tender Id : 2105250206

Type of Contract : PIN

Published : 21st May 2025

Deadline : 21st May 2026

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Descriptions

This contract outlines Transport for London's (TfL) commitment, supported by a £3 million annual fund from the Mayor's budget, to deliver a five-year programme (2024/25-2028/29) aimed at improving customer toilet facilities across its network.

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Customer Grant Services

Buyer : ORBIT GROUP LIMITED

North West+ 12 more

No of lots : 1

Tender Id : 1405250638

Type of Contract : PIN

Published : 14th May 2025

Deadline : 14th May 2026

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Descriptions

Provide end to end customer grants programme to cover Midlands, East and South-east

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New Build Customer Journey Support

Buyer : Peabody Trust

North West+ 12 more

No of lots : 1

Tender Id : 2904250472

Type of Contract : PIN

Published : 29th Apr 2025

Deadline : 29th Apr 2026

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Descriptions

The contracted service requirement is to create and deliver a satisfying customer journey for new build customers ensuring they feel informed, supported and valued throughout the entire process. The service is to provide end to end implementation and ....

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Energy Comapny Customer Relation Management System (CRM)

Buyer : Gateshead Borough Council

North East

No of lots : 1

Tender Id : 2204250212

Type of Contract : PIN

Published : 22nd Apr 2025

Deadline : 22nd Apr 2026

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Descriptions

Gateshead Council publishing on behalf of Gateshead Energy Company (GEC). GEC is currently updating its customer relations management processes in line with upcoming Heat Network Regulations. To support the growing network aiming to connect an additi ....

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