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CRM Update and Levy Portal Development
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Descriptions
Seafish have been using Microsoft Dynamics 365 CRM for a number of years for their customer relationship database, initially with an on-prem instance and now in the cloud. We are looking to rebuild the online portal for Levy submissions (which has not been in use for aprox 4 years) and would like to review the current CRM processes and build in more automation which will link with the portal.
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Keywords
CRM platform development
customer interaction module
lead-to-cash integration
sales pipeline software
contact analytics dashboards
campaign management features
customer support ticketing
feedback loop modules
personalization engine
CRM API integration
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2 Tender Lots
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