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CRM Update and Levy Portal Development

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Descriptions

Seafish have been using Microsoft Dynamics 365 CRM for a number of years for their customer relationship database, initially with an on-prem instance and now in the cloud. We are looking to rebuild the online portal for Levy submissions (which has not been in use for aprox 4 years) and would like to review the current CRM processes and build in more automation which will link with the portal.

Timeline

Published Date :

11th Jul 2025 2 months ago

Deadline :

11th Aug 2025 1 month ago

Contract Start :

12th Aug 2025

Contract End :

12th Aug 2028

Tender Regions

North West South West North East East of England Yorkshire and The Humber South East East Midlands West Midlands Ireland Wales Scotland Northern Ireland London

CPV Codes

72212445 - Customer Relation Management software development services

Keywords

CRM platform development

customer interaction module

lead-to-cash integration

sales pipeline software

contact analytics dashboards

campaign management features

customer support ticketing

feedback loop modules

personalization engine

CRM API integration

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Closed

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

Assign to :

Tender Progress :

Details

Notice Type :

CONTRACT

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

Sea Fish Industry Authority

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors