Closed

CRM Update and Levy Portal Development

Descriptions

Seafish have been using Microsoft Dynamics 365 CRM for a number of years for their customer relationship database, initially with an on-prem instance and now in the cloud. We are looking to rebuild the online portal for Levy submissions (which has not been in use for aprox 4 years) and would like to review the current CRM processes and build in more automation which will link with the portal.

Timeline

Published Date :

11th Jul 2025 7 months ago

Deadline :

11th Aug 2025 6 months ago

Contract Start :

12th Aug 2025

Contract End :

12th Aug 2028

Keywords

personalization engine

sales pipeline software

CRM API integration

lead-to-cash integration

feedback loop modules

CRM platform development

customer interaction module

contact analytics dashboards

customer support ticketing

campaign management features

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Closed

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

No

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Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk