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Provision of Managed IT Support Services (First Line Support)

Buyer : First Trenitalia West Coast Rail Ltd

location icon Wales
tag icon £2.50M
No of lots : N/A
Tender Id : 0511200133
Type of Contract : Contract
Published : 4th Nov 2020
Deadline : 1st Dec 2020

Descriptions

24/7 IT Service desk — first line 24/7 IT service desk with management of all incident and requests plus ITIL, third party vendor and escalation management. Service should incorporate promotion of self service.

Closed

Pre-Tender Market Engagement - Datamart First Line Support Service

Buyer : MINISTRY OF HOUSING, COMMUNITIES & LOCAL GOVERNMENT

location icon London
tag icon N/A
No of lots : N/A
Tender Id : 0308190012
Type of Contract : PIN
Published : 2nd Aug 2019
Deadline : 16th Aug 2019

Descriptions

The service covers a Datamart first line support service, in which the present contract shall expire at the end of 2019. MHCLG are looking to see which CCS Government Framework is the most appropriate for this to be called off against and would like ....

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