Closed

23/009 - 23/009 - Customer Experience Programme

Descriptions

23/009 - Customer Experience Programme

Timeline

Published Date :

30th Mar 2023 2 years ago

Deadline :

1st May 2023 2 years ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Keywords

CRM platform

lead nurturing tool

customer profiling engine

sales pipeline tracker

opportunity management system

client interaction log

marketing automation suite

customer dashboard UI

contact segmentation tool

customer feedback analyzer

scientific research

prototype development

field trials

experimental studies

technology investigation

laboratory testing

product analysis

innovation modeling

test implementation

discovery research

R&D planning

innovation strategy

project roadmap

funding advisory

commercialization consulting

technology trend analysis

proposal development

policy advisory

market relevance study

development oversight

scientific consulting

academic research advice

evaluation support

proposal refinement

expert review

methodology guidance

field research advisory

data analysis consulting

study design review

research planning

R&D implementation

experimental execution

innovation delivery

technical program management

end-to-end research services

product testing delivery

project coordination

prototype realization

development execution

Market and economic research

market research services

consumer research

product testing

focus groups

market segmentation studies

brand research

competitive analysis

market surveys

consumer insights

market trend analysis

survey services

questionnaire design

sample surveys

opinion surveys

data collection

field surveys

online surveys

telephone surveys

survey implementation

survey data gathering

survey design services

questionnaire development

survey methodology

sampling design

survey instrument design

survey planning

study design

questionnaire structure

survey tool creation

instrument testing

survey conduction

field survey execution

questionnaire implementation

data collection services

quantitative field surveys

in-person survey operations

survey coordination

fieldwork management

primary data collection

empirical research support

survey analysis

data interpretation

survey data analytics

statistical survey reporting

quantitative analysis

results evaluation

survey findings synthesis

data modeling

respondent data processing

analysis of survey outcomes

performance review services

organizational performance evaluation

efficiency audit services

KPI assessment

performance benchmarking

service performance analysis

process performance review

performance metrics evaluation

audit of performance

productivity study

customer survey services

customer feedback surveys

satisfaction survey design

survey execution

opinion polling

client questionnaires

consumer survey analysis

customer insight gathering

satisfaction metrics

feedback collection

customer satisfaction survey

client satisfaction measurement

CSAT surveys

satisfaction benchmarking

post‑service evaluation

satisfaction index

consumer satisfaction polling

customer experience feedback

satisfaction assessment

customer-care services

customer support

proactive support

issue resolution

after-sales care

account management

service follow-up

care coordination

relationship maintenance

service recovery

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Closed

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Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors