21/044 - 21/044 - Single Supplier Framework for the provision of IT Support, Maintenance and Development Services to Irish Water

Ireland

72700000 - Computer network services

72400000 - Internet services

72267000 - Software maintenance and repair services

72262000 - Software development services

72253000 - Help-desk and support services

72261000 - Software support services

72267200 - Repair of information technology software

72000000 - IT services: consulting, software development, Internet and support

72220000 - Systems and technical consultancy services

72120000 - Hardware disaster-recovery consultancy services

72212700 - Software development services utilities

72267100 - Maintenance of information technology software

72300000 - Data services

72212771 - General utility software development services

72100000 - Hardware consultancy services

72720000 - Wide area network services

72228000 - Hardware integration consultancy services

72254100 - Systems testing services

72251000 - Disaster recovery services

72910000 - Computer back-up services

72511000 - Network management software services

72212200 - Networking, Internet and intranet software development services

72223000 - Information technology requirements review services

72710000 - Local area network services

72212218 - License management software development services

72253200 - Systems support services

72252000 - Computer archiving services

72250000 - System and support services

72110000 - Hardware selection consultancy services

72320000 - Database services

72253100 - Help-desk services

72212517 - IT software development services

72254000 - Software Testing

72227000 - Software integration consultancy services

72222300 - Information technology services

72212000 - Programming services of application software

72200000 - Software programming and consultancy services

IT consulting

software development

web services

network support

system integration

IT infrastructure management

digital transformation

cloud services

cybersecurity support

application maintenance

helpdesk services

technical support

software customization

IT outsourcing

hardware consultancy

IT equipment planning

technology advisory

hardware architecture design

equipment selection

performance benchmarking

procurement advisory

infrastructure specification

vendor evaluation

hardware lifecycle planning

hardware selection

platform evaluation

vendor comparison

compatibility analysis

specifications matching

cost‑benefit hardware analysis

scaling requirements assessment

procurement support

technology sourcing

disaster recovery hardware

backup infrastructure planning

failover systems design

redundancy consultancy

business continuity hardware

recovery site setup

hardware resilience assessment

fault‑tolerant systems advice

software programming

software consultancy

custom software development

systems analysis

application engineering

solution architecture

software integration

coding services

requirements analysis

application software development

mobile app programming

web application coding

desktop app development

API integration

form-based application design

network management software

intranet portal programming

internet service integration

firewall interface development

user authentication modules

web services coding

secure network protocols

network diagnostics tools

intranet collaboration software

license key generation software

activation server modules

license enforcement tools

entitlement tracking

subscription management interfaces

enterprise IT module programming

backend service development

platform module coding

microservices implementation

system architecture modules

API gateway creation

backend scalability support

server-side logic design

integration adapters

IT toolchain development

system tool programming

utility software coding

admin script modules

background service management

task automation tools

maintenance utility development

platform support coding

generic software tools

system cleanup tools

registry management utilities

task automation scripts

process monitoring apps

clipboard manager modules

notification handling logic

startup optimization utilities

software uninstaller scripts

shortcut generators

UI customization tools

system architecture analysis

technical advisory

solution feasibility studies

performance optimization

technical risk assessment

systems integration advice

IT infrastructure review

scalability consulting

technical requirement definition

systems audit

IT operations management

network administration

system provisioning

infrastructure maintenance

helpdesk support

service desk operations

IT backup services

server management

system monitoring

IT lifecycle support

requirements elicitation

requirement validation

use case modeling

functional specification drafting

gap analysis

requirement traceability

stakeholder requirement workshops

feasibility validation

requirement prioritization

system requirement sign-off

integration architecture design

cross-platform interface planning

middleware advisory services

API orchestration strategies

system handshake protocol design

legacy system compatibility consulting

data exchange model alignment

service layer integration mapping

hardware-software interfacing strategy

peripheral configuration consulting

embedded systems linkage

firmware integration plans

controller interface mapping

device communication protocols

sensor-actuator coordination

physical systems synchronization

system bus configuration

end-to-end system services

IT support framework

integrated system operations

tech assistance packages

full-cycle IT support

user support coverage

managed systems support

reactive and proactive IT services

business continuity planning

IT failover solutions

recovery time objective (RTO) setup

data center replication

backup restoration services

disaster simulation testing

DR site provisioning

resilience engineering

recovery infrastructure setup

long-term data storage

digital preservation consulting

archive system integration

secure data vaulting

structured data retention

backup archival scripting

document indexing for storage

archive media handling

user support ticketing

multi-tier helpdesk

remote IT support

technical troubleshooting interface

issue resolution workflow

service request handling

24/7 user assistance

incident logging system

support team coordination

real-time user assistance

issue resolution scripting

help interface development

call logging tools

customer support panels

live chat help modules

technical support channels

multilingual help features

platform support modules

OS assistance services

infrastructure troubleshooting

server uptime monitoring

patch application support

remote diagnostics services

software maintenance workflows

functional testing

performance testing

regression testing

usability testing

unit testing

system testing

integration testing

acceptance testing

test automation

quality assurance

system-level QA

integration testing planning

performance benchmark scripts

load testing support

acceptance testing protocols

failover testing modules

test case creation for enterprise systems

software troubleshooting

version patching services

user inquiry handling

bug ticket processing

license management support

feature request coordination

long-term software upkeep

SLA management

codebase design

application logic creation

full-stack programming

agile development cycles

backend system structuring

frontend interface programming

version-controlled coding workflows

software maintenance

bug fixing

application updates

software patching

error correction

system performance tuning

IT repair services

version upgrades

legacy system support

IT software maintenance

application upkeep

system updates

corrective maintenance

preventive maintenance

software servicing

software error resolution

patch management

IT system support

ongoing software care

software repair

code correction

error debugging

malfunction resolution

system recovery

IT application repair

program restoration

fault fixing

software damage assessment

software error fixing

data services

IT data solutions

digital information services

database solutions

information retrieval

structured data operations

electronic records management

data asset handling

info-tech data support

enterprise data workflows

database hosting

DBMS support

database maintenance

relational database services

database administration

structured data platforms

NoSQL services

SQL database support

enterprise database setup

database performance tuning

internet connectivity

online communication platforms

broadband access

IP networking

web infrastructure

digital gateway services

global internet backbone

managed connectivity

virtual network delivery

internet access provisioning

software-defined network tools

routing algorithm deployment

switch configuration platforms

bandwidth usage monitoring

packet transmission control

IP address management software

connectivity diagnostics systems

access control tools

firewall rule integration

traffic policy enforcement

network configuration

LAN/WAN setup

data transmission support

network architecture

secure communication infrastructure

connectivity solutions

IP routing services

wireless network deployment

network traffic control

enterprise network integration

LAN setup

internal network configuration

office connectivity planning

Ethernet cabling services

router and switch setup

device networking

intranet installation

subnet configuration

localized data transfer systems

private network management

WAN design

long-distance connectivity

multi-site networking

inter-office data links

high-capacity backbone services

telecom infrastructure setup

MPLS services

cross-border network provisioning

leased line integration

WAN security solutions

incremental backup

full system image

remote data replication

cloud backup

secure storage

automated backups

data recovery

versioning systems

retention scheduling

disaster recovery support