Awarded

119 Testing Call Centre Set-Up and Support

Descriptions

A supplier is required to set up and govern the COVID-19 call centre operation for testing and migrate the service to the Teleperformance call centre of over 2000 agents so it can act as the single place of contact for any COVID-19 testing query.

Timeline

Published Date :

11th Dec 2020 4 years ago

Deadline :

27th Apr 2020 4 years ago

Tender Awarded :

1 Supplier

Awarded date :

28th Sep 2020

Contract Start :

27th Apr 2020

Contract End :

31st Oct 2020

Tender Regions

CPV Codes

79512000 - Call centre

Keywords

Single Place of Contact

Testing Query.

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Workflows

Status :

Awarded

Assign to :

Tender Progress :

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

020044-2024.pdf

Buyer Information

Name :

The City of Liverpool College

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors