Awarded

A Framework Agreement for the Supply and Maintenance of Telecare Equipment

Descriptions

Note: This Contract Award Notice is published for Lot 1 only and relates to the award of a contract to a supplier. Due to technical difficulties with the registration information of this supplier, this Notice should be considered supplementary to the UK 6 Notice Published on the same date.

North Hertfordshire District Council requires high quality assistive technology solutions to support people to establish, maintain or regain independence both in and away from their home setting, increasing successful early supported discharges from hospital, supporting people to maintain personal safety, to build confidence and to improve their physical and mental wellbeing.

North Hertfordshire District Council's Herts Careline service works in partnership with Hertfordshire County Council to supply, maintain and monitors alarms for over 9000 service users across Hertfordshire. Of these users, approximately 5000 sites have assistive technology to support users with complex needs. Additionally, 500 users utilise our away service, taking technology out of the home with them in Hertfordshire and beyond. On average, our team of technicians complete 150 new installations each month.

Herts Careline provides plug and play alarm kits to twenty (20) hospitals and professional services to support early discharge in Hertfordshire.

The Council intends to procure a multi-supplier Framework Agreement divided into three Lots. The Lots are defined as follows:

Lot 1: Solutions for Assistive Technologies Service at Home and Hospital Discharge

Lot 2: Solutions for Assistive Technologies Service Away from Home

Lot 3: Solutions for Assistive Technologies for Users with Complex Needs

Timeline

Published Date :

24th Oct 2025 9 days ago

Deadline :

N/A

Tender Awarded :

1 Supplier

Awarded date :

N/A

Contract Start :

N/A

Contract End :

N/A

CPV Codes

Keywords

disability aids

adaptive equipment

accessibility devices

alarm systems

security alarms

intrusion detection systems

burglar alarm systems

emergency alarms

fire alarms

motion alarms

access alarms

audio alarms

security notification systems

alarm-monitoring services

alarm system surveillance

24/7 alarm monitoring

security alarm response

control room monitoring

remote alarm management

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Framework

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors