Awarded
AACS Software, Ongoing Support, Maintenance and Hardware
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Descriptions
Provision of AACS software including the hardware platforms that support the software such as servers and terminals and ongoing maintenance of associated hardware. The contract includes for installation and commissioning of the new software and hardware, the ongoing support including software updates, help desk / call centre support and the maintenance and repair of the new AACS software and related hardware equipment. The contract covers the whole estate and any buildings added to the estate in future. The new software will have the flexibility and sufficient capacity to cover all estate expansion.
Timeline
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
CPV Codes
48800000 - Information systems and servers
42961100 - Access control system
72253000 - Help-desk and support services
79512000 - Call centre
22455000 - ID cards
45222300 - Engineering work for security installations
72212730 - Security software development services
31351000 - Electric conductors for access control systems
35120000 - Surveillance and security systems and devices
50610000 - Repair and maintenance services of security equipment
72260000 - Software-related services
48730000 - Security software package
30200000 - Computer equipment and supplies
Keywords
laptop
alarm systems
desktop computer
motion detectors
CRM calls
IT equipment
identity cards
security sensors
door system wire
smart ID cards
encryption suite
CCTV system
network hardware
security camera
entry management
physical access security
entry system cable
CCTV camera repair
inbound/outbound calls
computer hardware
alarm system diagnostics
office IT supplies
computer peripherals
electronic door systems
control gate conductor
security infrastructure
24/7 user assistance
panic button repair
user manual creation
multi-channel support
client-server middleware
helpdesk call centre
virus & malware shield
detention center build
motion sensor adjustment
service request handling
high-security site works
integration planning
version upgrade support
vulnerability scanner
server lifecycle manager
call handling services
security console reboot
call queue management
citizen ID documents
security hardware
telemarketing operations
firewall software
multi-tier helpdesk
training and onboarding
security audit tool
computer accessories
access control manager
access control cable
deployment assistance
user support ticketing
call centre services
national ID cards
system deployment suite
incident logging system
remote IT support
security access control
security auditing tools
access control system
security conductor
secure coding practices
technical troubleshooting interface
vault door mechanism check
server provisioning engine
controlled-access structure
threat detection algorithms
encryption engine development
system hardening software
data center orchestration tool
perimeter fence gate tune-up
high-availability system platform
video surveillance devices
digital certificate handling
vulnerability scanning tools
service monitoring dashboard
network security platform
surveillance and security systems and devices
user authentication controls
customer contact management
cybersecurity programming
armored facility engineering
border control installation
support team coordination
enterprise information platform
secure compound construction
software lifecycle guidance
server virtualization manager
secure perimeter facility
access control unit maintenance
security infrastructure construction
tech writing and documentation
server infrastructure management
intercom system servicing
protective installation build
issue resolution workflow
surveillance system infrastructure
intrusion prevention logic
secure authentication modules
endpoint protection suite
platform migration services
intrusion detection system
contact centre operations
biometric reader calibration
Workflows
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Nationwide :
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Details
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Buyer Information
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