Awarded
Agent Referred Telephone Payments Service via CCS RM1557.14 G-Cloud 14 Lot 2 Cloud Software
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Descriptions
Southend-on-Sea City Council is looking to continue the provision of the Agent Referred Telephone Payments Solution (currently provided by HeyCentric Limited) for citizens to make payment for goods or services by telephone to Southend-on-Sea City Council.
Fully PCI DSS Complaint;
Fully automated payment line with customisable menu options and script,
Semi-Automated payment line and Agent supported payments.
Timeline
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
CPV Codes
79512000 - Call centre
66000000 - Financial and insurance services
Keywords
loan processing
CRM calls
banking services
credit services
risk management
asset protection
inbound/outbound calls
investment support
multi-channel support
helpdesk call centre
insurance coverage
financial consulting
call handling services
call queue management
telemarketing operations
call centre services
pension management
economic advisory
customer contact management
contact centre operations
Workflows
Status :
Procedure :
Suitable for SME :
Nationwide :
Assign to :
Tender Progress :
Details
Notice Type :
