Awarded

Application Maintenance Support Services

Descriptions

The FCA is extending it's current Application Maintenance Support into Year 4 of the 5 Year terms. The Services include the following, details are: - Support and maintenance of bespoke, COTS (commercial off the shelf products), Cloud Services including SaaS (Software as a Service and PaaS (Platform as a Service; - Resolving software problems that cause the system to be inoperative or to perform incorrectly; - Providing Incident and Problem Management services in relation to the in scope Applications; Implementing improvements and enhancement to the Applications; - Delivering operational change, supporting and accepting changes into the live environment; - Database and Middleware support for some Applications; - Liaison with FCA Business teams to support User Acceptance; - Management of 3rd Party Suppliers as part of the end to end delivery; - AppDev.

Timeline

Published Date :

6th Jul 2021 3 years ago

Deadline :

15th May 2018 6 years ago

Tender Awarded :

1 Supplier

Awarded date :

15th May 2018

Contract Start :

20th Jun 2021

Contract End :

9th Sep 2022

Tender Regions

CPV Codes

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Workflows

Status :

Awarded

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors