Awarded

Call Handling Services

Descriptions

A dedicated, 24/7 emergency call service that receives, classifies, and manages reports of suspected gas leaks, ensuring rapid response and public safety. National Gas Emergency Service Cadent operates the National Gas Emergency Service, which is av ....see more

Timeline

Published Date :

16th Mar 2026 14 days ago

Deadline :

N/A

Contract Start :

N/A

Contract End :

N/A

CPV Codes

Keywords

inbound call routing

call center interface

live operator system

internal call routing

call routing control

PBX console service

operator panel management

telephone exchange handling

telecom switchboard platform

business switchboard operation

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk