Cambridgeshire County Council Trading Standards System

Descriptions

Cambridgeshire County Council (The Council) has contracted out its Trading Standards Service to since 2017 with another local authority, and a decision has been made to take the service back in-house. Therefore, the Council will be looking to procure a Trading Standards system that meets the current operational requirements of the Council while also being capable of supporting future service needs.

This system will enable the Trading Standards team to effectively manage its statutory duties, improve service delivery, and adapt to evolving regulatory and technological environment.

Engagement

The Soft Market Test is in two parts: · The first asks potential suppliers to answer key questions about their products for us to test whether our stated requirements are achievable/reasonable. The deadline for submission is Friday 12th September 2025 at 17:00. · The second part comprises a product demonstration via MS Teams, working through scenarios and the execution of tasks. We are looking to complete the Soft Market Test process by 30 September 2025 (subject to supplier availability) and if possible (subject to change) with the procurement anticipated to commence during Autumn/Winter 2025. The Market Engagement Documentation was published on the Council's e-tender (Proactis) system on 11th August 2025. Interested parties are invited to download and engage with the Market Engagement by; (a) Going to : https://procontract.due-north.com/Opportunities (b) Select Cambridgeshire County Council from the organisation list (c) Searching for opportunity ref: DN786063 (d) Expressing an interest (e) Accessing and downloading the Market Engagement documents from the website and responding in accordance with the contained instructions. Alternatively, you can access the direct link to market engagement opportunity here: https://procontract.due-north.com/Advert?advertId=777c610d-9b73-f011-813a-005056b64545&fromProjectDashboard=True The deadline for responses to be received is 17:00 on Friday 12th September 2025. The Council may at its discretion ask further questions of Suppliers that provide a response to the questionnaire and reserve the right to hold presentations with those who respond to the initial engagement. This process does not form part of the formal tender procedure to follow and no supplier shall be disadvantaged by either taking part or not taking part in this process.