Awarded

CAPTURE Document Disclosure

Descriptions

This Notice signals DBT's intention to carry out a Direct Award procedure in connection with the Capture Redress Scheme.

The Capture Redress Scheme (Scheme) has been established to provide financial redress to postmasters who experienced loses due to faults in the Capture software (Capture). Capture was used in Post Office branches between 1992 and 2000, prior to the introduction of the Horizon system. DBT is the Department responsible for the Post Office and is leading the schemes to acknowledge losses and offer fair compensation.

 

Capture presents challenges due to the time elapsed and the lack of contemporaneous evidence. Post Office Ltd alone holds information on the potential claimants of the Scheme and therefore in order to process such claims DBT needs to put in place a Contract with Post Office Ltd to be able to request and receive the necessary Claimant details.

Whilst DBT anticipates that documentation will be required for up 1500 claims, it is possible that this amount may be exceeded. The Contract will be put in place for a maximum of 5 years, however it will be terminated earlier should all valid claims be processed sooner.

DBT anticipate that the Contract will commence on 30th October 2025, however subject to agreement between the parties it may commence on a sooner date.

Timeline

Published Date :

13th Oct 2025 Today

Deadline :

N/A

Tender Awarded :

1 Supplier

Awarded date :

N/A

Contract Start :

N/A

Contract End :

N/A

Keywords

misc business services

general corporate support

operational services

business facilitation

ad hoc business assistance

office support

professional service diversity

miscellaneous corporate services

non-specialized business services

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors