Closed

Case History Analysis

Descriptions

The Housing Ombudsman is seeking to secure short term services from a Business Process Outsourcing supplier who is able to provide succinct and accurate documentary case history analysis on housing complaint cases brought to the Ombudsman by a tenant of a member landlord. The supplier would be required to produce a case history synopsis of individual housing complaints which then forms the basis for the Ombudsman to determine what ,if any redress, the Landlord needs to take with the tenant . This opportunity has arisen due a current backlog of cases within the Ombudsman's remit. In provisioning these services, we are seeking to work with suppliers who have previously provided complaint investigate services to Ombudsmen or the Regulatory Sector. Attachments are made available with this notice which provide greater detail on the requirement and how to apply.

Timeline

Published Date :

8th Nov 2019 5 years ago

Deadline :

19th Nov 2019 5 years ago

Contract Start :

2nd Dec 2019

Contract End :

31st Mar 2020

Tender Regions

North West

South West

North East

East of England

Yorkshire and The Humber

South East

East Midlands

West Midlands

England

Wales

Scotland

Northern Ireland

Isle of Man

Channel Islands

London

CPV Codes

75100000 - Administration services

Keywords

government management

public office operations

administrative governance

civil sector coordination

institutional oversight

bureaucratic services

state agency support

administrative framework implementation

regulatory administration

policy enforcement services

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Closed

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors