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CFT for the Provision of a Customer Support Software and Ticketing System for the Education Shared Business Services (ESBS)
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Descriptions
Education Shared Business Services ESBS is now seeking proposals from qualified tenderers for the supply, installation, configuration, and support of a Customer Support Software and Ticketing System. ESBS currently has five business units Higher Educ ....see more
Timeline
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Tender Regions
CPV Codes
72253000 - Help-desk and support services
Keywords
24/7 user assistance
service request handling
multi-tier helpdesk
user support ticketing
incident logging system
remote IT support
technical troubleshooting interface
support team coordination
issue resolution workflow
Workflows
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Buyer Information
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Possible bidding competitors
Possible bidding competitors
