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CFT 3942 - Provision of a Digital Services Platform VERSION 2

Descriptions

SDCC are seeking to implement a new Digital Services Platform to enhance customer care and issue resolution processes. The goal is to build a more efficient and effective system capable of handling the increasing volume and complexity of customer req ....see more

Timeline

Published Date :

2nd Apr 2026 Yesterday

Deadline :

4th May 2026 in a 1 month

Contract Start :

N/A

Contract End :

N/A

Keywords

relationship tagging

address book syncing

group segmentation tools

activity reminders

import/export contacts

contact privacy settings

CRM contact modules

multi-channel contact preferences

interaction history logging

duplicate detection logic

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Open

Procedure :

open

Suitable for SME :

No

Nationwide :

No

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Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

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