Open Closing in a 6 months
Charity Commission Digital Transformation Programme
Descriptions
The Charity Commission Strategy 2024-2029 (https://www.gov.uk/government/publications/charity-commission-strategy-2024-2029) sets out the ambition to embrace technological innovation and strengthen how data is used across the organisation.
The overarching vision for the programme is to:
1) Strengthen Public Trust & Deliver Meaningful Impact
2) Create simple Services for Smarter Regulation
3) Empower People & Build Organisational Excellence
This vision will be achieved by:
- Improving user experience for charities and their trustees
- Using technology to enable better use of resources and expertise
- Improving the quality of data and building trust in it
- Being an intelligent, joined up regulator working with government departments to integrate services
The programme goes beyond technology to a pure transformation, considering business processes and ways of working to provide a truly transformed user-centric set of services for trustees and charities across England and Wales.
All of our digital services and casework activities are in scope of this programme, further information of these services can be found on our GOV.UK web site https://www.gov.uk/government/organisations/charity-commission/about/about-our-services
From a technology perspective, all software runs on Microsoft Azure, and our core case management platform is built on Dynamics 365. We currently use Liferay as a Digital Experience Platform. We are building new digital service front-ends using Spring Boot. All digital services must meet GDS standards.
Please note it is our intention to compete via CCS's Digital Outcomes and Specialists Framework.
Prospective suppliers are asked to contact the email address provided to confirm their interest after which they will be sent a set of questions for response via MS Forms. Responses should be submitted by no later than close of play 10th September.
Timeline
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Keywords
IT consulting
web services
network support
cloud services
IT systems
IT outsourcing
software development
cybersecurity support
application maintenance
digital solutions
help desk services
enterprise software
digital transformation
technical support
application software
system integration
software customization
packaged applications
IT infrastructure management
software package and information systems
Workflows
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