Awarded

Cisco Support Procurement

Descriptions

The Authority require a trusted partner to work with the Authority to support and maintain their Cisco Estate. The Supplier will work with the Authority on the development of a network infrastructure refresh programme and advise on Cisco purchasing.

Timeline

Published Date :

6th Nov 2019 6 years ago

Deadline :

2nd Sep 2019 6 years ago

Contract Start :

7th Oct 2019

Contract End :

6th Oct 2022

Keywords

SLA management

systems aid

IT support consulting

systems assistance

user inquiry handling

software troubleshooting

technical IT consultancy

IT technical help

low-level OS support

infrastructure support

tech advisory services

hybrid support services

computing guidance

bug ticket processing

system optimization services

software crash resolution

hardware-level diagnostics

license management support

device compatibility resolution

version patching services

professional tech consultation

long-term software upkeep

feature request coordination

technical configuration help

critical failure response

operational support advisory

technology troubleshooting consultancy

advanced system troubleshooting

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Workflows

Status :

Awarded

Procedure :

Other

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk