Open Closing in a 2 months

Claims Handling and Litigation Services

Descriptions

Network Rail (NR) has a requirement to re-tender the contract for the Claims Handling and Litigation Services, which covers the following areas: i. Claims administration (logging, portal management, investigation, liability assessment, resolution). ii. Compliance with Statutory Limitation periods and legal timeframes. iii. Litigation support for complex claims. iv. Digital claims management and data analytics. v. Regular performance reporting and audits. Further details are set out in Appendix E - Specification.

Timeline

Published Date :

1st Apr 2025 9 months ago

Deadline :

1st Apr 2026 in a 2 months

Contract Start :

31st Dec 2025

Contract End :

31st Dec 2028

Tender Regions

North West South West North East East of England Yorkshire and The Humber South East East Midlands West Midlands Ireland Wales Scotland Northern Ireland London

CPV Codes

66518300 - Insurance claims adjustment services

Keywords

loss adjuster

claim handling

claims adjustment

claims consultancy

insurance adjusting

loss assessment services

claims evaluation

insurance claim processing

indemnity settlement services

damage appraisal services

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

Assign to :

Tender Progress :

Details

Notice Type :

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

Network Rail Infrastructure Limited

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk