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Colville Heat Network - Metering and Billing Services Contract

Descriptions

Hackney Council is seeking to appoint a specialist utility services provider to deliver a long-term Metering and Billing (M&B) service for the Colville Heat Network. The contract will cover the full lifecycle of metering and billing operations, including data management, customer billing, payment collection, customer service, and regulatory compliance.

 

The appointed supplier will work closely with Hackney’s DBOM (Design, Build, Operate and Maintain) contractor to ensure efficient service delivery to around 1,300 residential and commercial connections across the Colville and Britannia developments. The contract will be for an initial term of 8 years, with options to extend up to 14 years in total.

Timeline

Published Date :

18th Dec 2025 Yesterday

Deadline :

2nd Feb 2026 in a 1 month

Contract Start :

22nd Apr 2026

Contract End :

30th Jun 2040

Keywords

electricity meters

power usage meters

kilowatt-hour counters

energy consumption monitors

smart meters

patch management

configuration audit

performance tuning

log file cleanup

security hardening

registry optimization

disk health check

backup verification

system update schedule

maintenance reporting

electricity meter recalibration

circuit board repair

pulse output testing

tamper detection sensor fix

current transformer check

meter accuracy certification

firmware upgrade

meter housing seal

display indicator recalibration

energy usage correction

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

No

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors