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Colville Heat Network - Metering and Billing Services Contract
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Descriptions
Hackney Council is seeking to appoint a specialist utility services provider to deliver a long-term Metering and Billing (M&B) service for the Colville Heat Network. The contract will cover the full lifecycle of metering and billing operations, including data management, customer billing, payment collection, customer service, and regulatory compliance.
The appointed supplier will work closely with Hackney’s DBOM (Design, Build, Operate and Maintain) contractor to ensure efficient service delivery to around 1,300 residential and commercial connections across the Colville and Britannia developments. The contract will be for an initial term of 8 years, with options to extend up to 14 years in total.
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Tender Regions
CPV Codes
50324100 - System maintenance services
38551000 - Energy meters
50411300 - Repair and maintenance services of electricity meters
Keywords
electricity meters
power usage meters
kilowatt-hour counters
energy consumption monitors
smart meters
patch management
configuration audit
performance tuning
log file cleanup
security hardening
registry optimization
disk health check
backup verification
system update schedule
maintenance reporting
electricity meter recalibration
circuit board repair
pulse output testing
tamper detection sensor fix
current transformer check
meter accuracy certification
firmware upgrade
meter housing seal
display indicator recalibration
energy usage correction
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