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Community Housing- Extra Care Services
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Descriptions
Community Housing is procuring a single provider to deliver a comprehensive Extra Care service across its Worcestershire schemes. The contract covers the delivery of regulated personal care, emergency and unplanned response, medication support, and wellbeing-focused interventions for adults aged 55+ living in Extra Care housing. The Provider will maintain a 24/7 onsite presence at each scheme, delivering planned care in line with individual support plans and responding to emergencies within required timescales.
The service includes full responsibility for safe medication support in accordance with local policy, including prompting, assisting, and administering medication, accurate MAR recording, and escalation of concerns. The Provider must ensure a trained and competent workforce, meeting all mandatory training, Care Certificate, supervision, and competency requirements set out in the training and care standards brief.
The contract also requires effective collaboration with Community Housing’s scheme staff, Worcestershire County Council, and health professionals to support continuity of care, safeguarding, risk management, and resident wellbeing. The provider must operate in line with CQC regulatory requirements for personal care, maintain accurate records, and support a culture of safety, dignity, and independence. TUPE will apply to the incoming workforce. It should be noted that Community Housing are the organisation carrying out this procurement and have been given authority to do so by Worcestershire County Council.
The eventual contract subsequent from this tender will have Worcestershire County Council as the Client. However this contract is for Extra Care Services currently delivered by Community Housing only, not the wider care provision in the council area.
Timeline
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Tender Regions
CPV Codes
85149000 - Pharmacy services
80511000 - Staff training services
85311200 - Welfare services for the handicapped
85323000 - Community health services
80560000 - Health and first-aid training services
85311100 - Welfare services for the elderly
80570000 - Personal development training services
85320000 - Social services
Keywords
HR training
social outreach
societal care
staff upskilling
life coaching
IV admixture
supported living
rescue readiness
aging support
communal support
senior day care
leadership skills
internal workshops
workforce development
employee training
CPR and AED training
self-confidence building
client care services
in-house training
clinical pharmacy
first responder training
public health outreach
basic life support
immunisation clinics
career growth training
community eldercare
wellbeing programs
first aid education
soft skills development
handicap counselling
public assistance
community wellness
social aid for disabled
hospital pharmacy
disability day centres
mobile health units
elderly counselling
disability support
primary care outreach
assisted living services
goal setting courses
local health promotion
personnel education
day centres for seniors
elder care support
social welfare programs
formulary services
time management coaching
on-the-job training
organizational training
family aid services
disability welfare
community nursing
preventive health services
geriatric social programs
inpatient medication dispensing
adaptive support programs
special needs social care
social inclusion initiatives
emotional intelligence training
pharmaceutical stock management
medication safety services
accident scene management
workplace health response
communication improvement
health education programmes
injury treatment instruction
emergency health response
hospital drug distribution
elderly social assistance
personal effectiveness workshops
healthcare access services
accessible housing assistance
senior well-being services
sterile compound preparation
inclusive social services
community support services
health emergency awareness
pharmacological management
corporate skill development
Tender Lot Details & Award Criteria
1 Tender Lots
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