Closed

Complaints Handling Satisfaction Survey

Descriptions

The overall aim of the passenger complaints satisfaction survey is to gain insight into passengers' experiences with the complaints handling procedures of TOCs including compliance with key aspects of the ORR Complaints Code of Practice.

Timeline

Published Date :

7th Feb 2025 18 days ago

Deadline :

21st Feb 2025 4 days ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

North East North West Yorkshire and The Humber East Midlands West Midlands East of England London South East South West Scotland Wales Northern Ireland

CPV Codes

79311000 - Survey services

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Workflows

Status :

Closed

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Tender Progress :

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

020044-2024.pdf

Buyer Information

Name :

The City of Liverpool College

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors