Awarded
ComReg T09466 - Request for Tenders for provision of Customer Contact Management Services
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Descriptions
Request for Tenders (RFT) for provision of Customer Contact Management Services.•ComReg is seeking a tenderer with a proven track record to provide a ComReg branded managed customer care service for consumers of electronic communications services ( ....see more
Timeline
Published Date :
Deadline :
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Contract End :
Tender Regions
CPV Codes
79500000 - Office-support services
79000000 - Business services: law, marketing, consulting, recruitment, printing and security
79512000 - Call centre
79342300 - Customer services
Keywords
customer care
CRM calls
office support
legal services
client support
office logistics
client relations
service desk
inbound/outbound calls
marketing consulting
customer interaction
multi-channel support
business services
helpdesk call centre
office assistance
filing and archiving
advisory services
receptionist services
clerical services
administrative support
help desk services
call handling services
call queue management
corporate support
telemarketing operations
office support services
security services
consumer assistance
printing services
professional services
call centre services
recruitment services
after-sales support
customer services
customer contact management
document handling services
service experience management
contact centre operations
administrative coordination
office management support
Workflows
Status :
Procedure :
Suitable for SME :
Nationwide :
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Details
Notice Type :
