Awarded

Contact Centre as a Service Solution and Mobile App

Descriptions

Contract for the provision of network services a supplier that can support and maintain the existing NICE product - CXOne telephony system.

To secure Infrastructure solutions to ensure that our business connectivity is always available, prioritises user experience and application performance with Managed services to ensure that solutions are optimised, monitored and developed across our organisation and provide an ongoing consultative engagement.

This contract is awarded under the Crown Commercial Service - Network Services 3 RM6116 Lot 4C - Contact Centre Solutions.

Timeline

Published Date :

28th Jan 2026 15 days ago

Deadline :

N/A

Contract Start :

N/A

Contract End :

N/A

Tender Regions

CPV Codes

30237110 - Network interfaces

Keywords

NIC

LAN card

ethernet adapter

network adapter

network interface card

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk