Open Closing in a 8 months

Contact Centre Solution

Descriptions

Provision of a Contact Centre as a Service (CCaaS) (subject to change)

Timeline

Published Date :

23rd May 2025 3 months ago

Deadline :

23rd May 2026 in a 8 months

Contract Start :

1st Jul 2025

Contract End :

30th Jun 2028

Tender Regions

Keywords

address book software

client database manager

lead tracking system

interaction history tool

contact tagging engine

relationship mapping software

CRM light interface

duplicate detection module

email integration tool

contact import/export utility

CRM contact modules

address book syncing

interaction history logging

relationship tagging

group segmentation tools

duplicate detection logic

import/export contacts

activity reminders

multi-channel contact preferences

contact privacy settings

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

PIN

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors