Open Closing in 16 days

Contact Centre Solution

Descriptions

Provision of a Contact Centre as a Service (CCaaS) (subject to change)see more

Timeline

Published Date :

23rd May 2025 11 months ago

Deadline :

23rd May 2026 in 16 days

Contract Start :

1st Jul 2025

Contract End :

30th Jun 2028

Tender Regions

Keywords

relationship tagging

interaction history tool

client database manager

address book syncing

email integration tool

group segmentation tools

address book software

activity reminders

lead tracking system

import/export contacts

CRM light interface

contact privacy settings

CRM contact modules

contact tagging engine

multi-channel contact preferences

interaction history logging

duplicate detection logic

relationship mapping software

duplicate detection module

contact import/export utility

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

PIN

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

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