Closed
Contact Centre Telephony Solution
Descriptions
PTI Cymru Ltd is seeking to contract with an organisation to undertake a replacement of its current Contact Centre telephony system. The scope of the contract will include the design, installation, maintenance and support of the solution.NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at http://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=60339.The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at http://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.
Timeline
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Tender Regions
CPV Codes
72212511 - Desktop communications software development services
48510000 - Communication software package
48219700 - Communications server software package
50334400 - Communications system maintenance services
32571000 - Communications infrastructure
51300000 - Installation services of communications equipment
32523000 - Telecommunications facilities
72212510 - Communication software development services
32522000 - Telecommunications equipment
64227000 - Integrated telecommunications services
79510000 - Telephone-answering services
71316000 - Telecommunication consultancy services
32000000 - Radio, television, communication, telecommunication and related equipment
32412100 - Telecommunications network
45314000 - Installation of telecommunications equipment
64200000 - Telecommunications services
32524000 - Telecommunications system
51340000 - Installation services of line telephony equipment
72212500 - Communication and multimedia software development services
48511000 - Desktop communications software package
32570000 - Communications equipment
32573000 - Communications control system
32500000 - Telecommunications equipment and supplies
32412000 - Communications network
32520000 - Telecommunications cable and equipment
Workflows
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Possible Competitors
1 Possible Competitors
